New American Funding Reviews
Review by Erick R. Martinez Germosen for Brian Wheelin
Completed transaction on January 13, 2026
Over promised, undre delivered. I received checks to send to the credit card companies. I was under the impression that the payment was going to be directly sent to them. I wish this was explained to me beforehand so that I would have prepared appropiately. I would've rather get the payments to my bank and pay them directly from my account instead of having to mail out multiple checks and having to print out multiple statements. Just feels like a waste of time, which is very limited for me. I am also going to be charged for interest this month on those accounts because I will most likely not be able to get them paid off in time. The check were also under Rachael Martinez, not Erick, so I might have issues to pay the accounts. Paying these accounts was the entire purpose of this transaction and now I am facing obstacles to do so. I have tried reaching out to Brian through phone and email and he's yet to respond. This has been very unprofessional. He had promised to call me after the transaction and never did so.
Review by Peter Lee Wong for Alice Tirrell
Completed transaction on January 4, 2026
Better communication, friendliness.
Review by Luis Castaneda for Mike Caldwell
Completed transaction on January 3, 2026
N/A N/A N/A
Review by Vernon Peifer for Helene Knepper
Completed transaction on January 2, 2026
When this started told Helen did not want any closing costs. She said no closing costs and then all of a sudden I had a wire over $2,000 by the end of it 25 December 31st did that. Now all of a sudden it says that that loan is closed they're still trying to say I owe one payment left told Helen I wasn't wiring over $2,000 and then turn around and having to make a house payment she stated that my next house payment would be February 1st that's not what's going on my bank account is upside down now
Review by Adam D Hickman for Jason Tiburzi
Completed transaction on January 1, 2026
I would have appreciated honesty, timeliness and communication which we didn't receive any! im in the process of having the documents reviwed by an attorney as I don't trust what happened. Please contact me at 7088299174 if you would like to discuss.
Review by Do Youn Kim for Robert Sevier
Completed transaction on December 31, 2025
Total scam
Review by Hunter West for Tyler Lewis
Completed transaction on December 21, 2025
Communication, communication, communication from our loan advisor. Took days to weeks to get back to us with any inquiry. There was a point in the middle where it was several weeks of hearing nothing after us reaching out multiple times via email, call, text and hearing nothing. After reaching out to support for help on these questions, i got the run around then too. The only saving grace was eventually complaining enough that customer service directed me to our loan processor who actually did answer and helped us. Without her, im sure we'd still be waiting on answers and wouldnt have closed yet. Also you guys not trying to change the price AFTER we signed papers at a different price. That felt scummy on your companies part.
Review by Keith T Garacia for TJ Duncan
Completed transaction on December 15, 2025
Follow ups, communicate timely to meet loan deadlines. Lacked transparency during the process. Would not refer to a friend.
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