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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,935 reviews

Customers were not compensated for their New American Funding reviews.

0.7 January 30, 2026

Review by Paula Howe for Doug Stahlschmidt

Completed transaction on January 30, 2026

Someone contacting me and going over paperwork so I didn't and still do feel as though I was taken advantage of. At a time that we should be happy, I'm definitely not! I should have stopped, and found someone else to get our loan from. This is our retirement funds that we were using. Nobody told us what our best options were. This whole experience has left me feeling disgusted by the way we were treated!

0.7 January 28, 2026

Review by Deniese Chambers for Michael Rogers

Completed transaction on January 28, 2026

There was over a month of delays. My grandson almost ended up homeless, and my dog literally died because of these delays. This has been the worst banking experience of my entire life.

0.7 January 27, 2026

Review by Grantland M Risbeck-Riley for Whitney Parker

Completed transaction on January 27, 2026

allowing us to switch loan consultants when we asked to.

0.7 January 27, 2026

Review by Gloria Owens-Hines for Rick Wegmann

Completed transaction on January 27, 2026

can tell you what made it better. It was Courtney following up on everything that she said she was gonna follow up on if it was not for her I would have lost my place.. and as for Courtney, I think she needs she does is not as for Courtney she was great. She had down on every way that she could and I really appreciate her as for Kenzie Kenzie did absolutely nothing and everything she did she did it wrong and Courtney had to go back and redo it.

0.7 January 26, 2026

Review by M. Susan Aquilino-Scrapper for John Reges

Completed transaction on January 26, 2026

Competent mortgage staff. If I could reverse this process that still has not been satsfied i would pull my loan. I even copied customer service on an email to the loan officer with my concerns and still no response. The mission states they cater to those with brown skin (which seems discriminator). I guess those that are Italian American don't fit their demographic to provide service to. If the owner would like to call me I am happy to speak to either owner there is an outstanding balance owed to me.

0.7 January 24, 2026

Review by Grantland M Risbeck-Riley for Amber Lampe

Completed transaction on January 24, 2026

Allowing us to switch loan officers when we asked to

0.7 January 20, 2026

Review by Helena S Semedo-Andrews for Brian Wheelin

Completed transaction on January 20, 2026

after closing, we ended up mailing all the payment ourselves. We still have the wrong check made up to the wrong creditor. Unacceptable! ):

0.7 January 19, 2026

Review by Renee Simmons for Keith Glenn

Completed transaction on January 19, 2026

Very unprofessional with comments in email communications, multiple request for same documenation resulting in reschedule of our closing three times. Also, we have yet to receive keys to the property (closed 3 days ago) as result of your actions. I realize there may be no violation for being unprofessional, incompetent, etc., but I will be reporting this to all related regulatory agencies to make others are aware.

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