New American Funding Reviews
Review by Eduardo Luis Rafael Lopez Duran for New Mouriz
Completed transaction on June 8, 2024
Comunication. I never knew the real date to close, just the day when i close.
Review by Bianca E Newell for New Rogers
Completed transaction on May 25, 2024
More communication and follow up. Emails to verify employment were sent late Friday afternoon when closing was on Tuesday. I feel this should have been done months ago. Closing costs was provided at 3:35pm Monday and had to be submitted before our meeting with the notary at 10 Am on Tuesday. Towards the end ,everything seemed unorganized. We were constantly asked for paperwork that had already been submitted. The process was more stressful than it should have been
Review by Justin H Collins for New Kim
Completed transaction on May 6, 2024
Communication. I felt annoying because I called the office several times. Not available personally but professionally. Doesn’t care to handle business on weekends even in an urgent time crunch. Overall I am satisfied with his service but communication was short.
Review by Chukwuemeka Iwotor for New Drexler
Completed transaction on May 4, 2024
Very communicative and willing to work to make the deal happen
Review by Kaley Beatrice Richards for NMLS 6606
Completed transaction on April 22, 2024
The entire experience was just difficult. Nothing was easy. Communication was very back and forth. Everyone was nice it was just a very crazy experience. I’m sure everyone was just as exhausted as I was by the end.
Review by Sherry Broske for Hunter Hamm
Completed transaction on April 20, 2024
I felt it was very disjointed. I would send items to the portal and then get emailed that I needed to send it directly to the person. Why have a portal if you are not going to use what the customer uploads? Items sent were not reviewed right away so a week later I am chasing new insurance.
Review by Mark Capaldini for Tonya Funding
Completed transaction on April 19, 2024
Underwriters were ridiculously thorough.. Example: We provided Social Security statements, as requested. But we were told to resubmit because the final page on one statement, with info about translation into 20 languages, was missing. Some info we emailed was requested AFTER we had already provided it.
Review by Kevin J. Miretzky for New Polin
Completed transaction on April 12, 2024
I am appreciative of all the hard work the team put in to help.There were a few times I had no idea what was going on and did not receive information I felt that I needed on time. I sometimes needed to email again a few days later to get a response. It was a little frustrating at times. This was my first time getting a mortgage on my own, the last time I had a power of attorney for someone else to do it, so being confused and not getting certain information made it a bit of a difficult process.
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