New American Funding Reviews
Review by Patrick Lee Nichols for Luis Yero
Completed transaction on December 26, 2024
Documentation request could Have been more organized. I asked Mr. Yaro about borrowing a larger amount and didnt get back with me
Review by Fern Collette Johnson for New Burke
Completed transaction on December 22, 2024
Little to no communication through the process. Late notice action request. No sense of urgency. 7 days after closing and I have no idea we're the funds I requested are or the status. I keep getting told, " it Closed".
Review by Dennis Aladar Kuritz for New Zarate
Completed transaction on December 15, 2024
Cesar started out fantastic but the longer it went the less available he was honestly I do think this was beyond his control that why I didn't rate him as a loan officer poor. the over loan process was a disater I blame underwriting and upper management not Cesar. Naf acted as this was their first va loan . asking for the same documents over and over again. you guys didnot have your act together. As a whole it affected the rating. Again it was not my loan officer just the whole process was unpleasant I felt the need to make multiple complaints which I was felt they left us very unhappy. Though we are appreative to cesar I really wish we would have went with a different loan company
Review by Fernande Monthe for New Lee
Completed transaction on December 12, 2024
Reply effectively
Review by Jeffery G. Hindman for New Burley
Completed transaction on December 7, 2024
Comminication we sending documents to be signec to explain what is getting g signed snd why. Also when there are delays it would be helpful to know what the delays are. Over all everyone was polite, pleassnt and professional and I appreciate all the hard work , it just took way longer than expected. Thanks again
Review by Johnathon Scott for New Lentz
Completed transaction on December 7, 2024
Comunication was a bit difficult owever all my questions where answered.
Review by Ryan Alexander Popp for New Rogers
Completed transaction on December 6, 2024
things that would have made my experience better: Calls being returned by Kayla ; I called at least 10 times and left voicemails , yet I never once spoke to kayla. Concierge never mentioned anything about ADT being a 3 year contract which led to problems when ADT arrived for install. I felt as though I had nobody to reach out to when experiencing difficulties or when I found myself confused. Though there were a few days that it was very hard to get in contact with anyone , I do want to thank Kristen for for her support that she did offer during the process, without her and Edwin, I would have had nobody to reach out to . Overall it was an okay experience, It was just not all that I was hoping for in terms of communication and assistance when needed. Thank you for getting me into my first house, I will forever be grateful for you guys, but I definitely feel as though things could have gone much smoother.
Review by Jonathan Lee for New MollerKnight
Completed transaction on November 22, 2024
I am satisfied over all, but there were some mistakes and some dropped commucation/silence.
Smart Moves Start Here.