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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,935 reviews

Customers were not compensated for their New American Funding reviews.

1.0 January 31, 2020

Review by Amy Byrne for Ty Kollar

Completed transaction on January 31, 2020

Ty - your company is refusing to work with me on my immigration issue. I need an immigration attorney to confirm the mistake is correctly being handled. Without this, I will continue to press this issue further with your company and any additional third party as necessary.

1.0 January 29, 2020

Review by Kevin Rauchut for Matt Allsopp

Completed transaction on January 29, 2020

Poor communication throughout the process. Was told our first payment due date was going to be later and then found out was due 1 month sooner so we did not budget accordingly. Nothing in the process went smooth. Loan document mistakes were made and waisted our time. The whole experience has left us deeply upset. If things were not able to be done I wish I would have been given an honest assessment of the situation.

1.0 January 22, 2020

Review by Maria Rockwell for Anonymous Anonymous

Completed transaction on January 22, 2020

The company needs better organization, communication, and overall service. I had to call corporate to help resolve the issue I was having. Corporate stated they would have someone from management call me and I have finally closed and I have yet to here from any type of management. I would never use this company again and would worn everyone to stay away.

1.0 January 21, 2020

Review by Alma Orozco for Denice Herrera

Completed transaction on January 21, 2020

You are unprofessional

1.0 January 21, 2020

Review by Magdie Rizk for Anonymous Anonymous

Completed transaction on January 21, 2020

The buyers on our home went through New American Funding and there were several delays in getting their loan through closing. They could not communicate to the realtors an honest closing date. We moved into our new place almost a month too early and had to pay double mortgage/rent for nearly a month because there was poor communication on whether we were going to closing or not. The initial communication delay came 12 hours before our initial closing was suppose to happen. There were subsequently 2 more delays after that. I understand obtaining a mortgage is difficult, but communication and honesty were very poor on New American Fundings end. I am happy that this now over with and will never consider or recommend anyone to go through this company.

1.0 January 15, 2020

Review by Susan M. McFarland for Anonymous Anonymous

Completed transaction on January 15, 2020

Not using Cid. He was too busy making Cuban coffee.

1.0 January 13, 2020

Review by Camille Hinchcliff for Rebecca Barber

Completed transaction on January 13, 2020

Rebecca was referred as a family friend. In the beginning she made everything sound easy and almost perfect. As the process went on there was little to no communication about important things like down payments, rates and things we needed to have prepared. I reached out multiple times requesting what was needed on our end. Eventually she delayed our closing 3 days prior to the set date bc she forgot to lock us in and follow up on paperwork. Unprofessional and not punctual. We will NEVER recommen

1.0 January 12, 2020

Review by Jeffrey Wright for Anonymous Anonymous

Completed transaction on January 12, 2020

This loan finally got approved but it has been a nightmare for the last eight months started the loan application on June 22 2019 finally signed closing on December 30 2019 Several times we had to provide documents because they were taking so long with our loan application called my work several times to find out our employment status Should of only took 60 days max Went from Daniel to Mary to Paula to David to LaShonda LaShonda is the only one that got thing moving she is the best

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