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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 416,101 reviews

Customers were not compensated for their New American Funding reviews.

3.5 April 10, 2025

Review by Brittany R. Mendoza for New Flodin

Completed transaction on April 10, 2025

We were pleased with the support and progress of refinancing our home. As newer home owners, we felt a little lost with some of the communication and the timeline of the closure. We will be sure to ask more questions when working with our loan officer in the future.

3.5 April 10, 2025

Review by Julie Diane Olson for New Komar

Completed transaction on April 10, 2025

Not sure who Gary Komar is. I was referred to Fred Carli at DK through my financial advisor John Kosik whom I have known for 30 years. John said he had this guy Fred Carli that took care of all his clients. I did not get the best rate, loan closed 3 times. My loan was a low LTV refi of a 15 year mortgage. If you guys were good to great I would say to you, customize your loans to meet your borrower.

3.5 April 10, 2025

Review by Tammy Mays for New Hoffman

Completed transaction on April 10, 2025

Matthew was impatient at times which made him come across very pushy and demanding. But am thankful that he was able to help us get the loan.

3.5 April 10, 2025

Review by Thomas M Downey for New Carli

Completed transaction on April 10, 2025

This process was convenient and we like Fred a lot. It was also confusing at times and I didn't think the instructions from Fred's office were clear. There was some incorrect information and a little drama on the last day. Like Fred a lot but the process needs clarity.

3.5 April 10, 2025

Review by Gregory P Augspurger for New Carli

Completed transaction on April 10, 2025

The amount of documentation that you requested for a simple refinance was extreme. Even down to the final day when we closed, we found out last minute that we needed to pay our second half of our real estate taxes, which were due 3 weeks later. The whole process was much more difficult than it should be. This was the most difficult refinance that I have ever done.

3.5 April 9, 2025

Review by Lawrence Huddleston Jr for Brad Funding

Completed transaction on April 9, 2025

Thanks, Brad and Pam also Danielle! God Bless you guys!

3.5 April 6, 2025

Review by Kathleen B. Frack for New Hyder

Completed transaction on April 6, 2025

Megan was efficient & easy to work with. I had some glitches with financial info & she was patient & helpful with that. It was a positive experience.

3.5 March 30, 2025

Review by Rachelle Marie Hurst for Phong Duong

Completed transaction on March 30, 2025

Timeline for closing was adjusted too many times, as requirements kept coming up at the last minute. Requirements should have been advised at the beginning of the process, to ensure prompt handling. Had to change mortgage type and was told sellers credit could be applied, then found out the week before closing that it could not. Would suggest a checklist of requirements for buyer as well as checklist of docs received for NAF, as most docs were sent multiple times, yet still requested weeks, even months later. Overall, just happy to have finally closed, after over a year of back & forth messages.

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