New American Funding Reviews
Review by Roland Cunningham for William Alvarez
Completed transaction on August 16, 2025
Having information that I needed at an earlier time during the loan
Review by Brandy Renee Volkman for Bryan Hull
Completed transaction on August 15, 2025
Kimberly did not communicate well with me
Review by Robyn Frog Maag for John Rate
Completed transaction on August 14, 2025
There were multiple times that I was told I had a choice but after I made a choice, John would tell me it was a bad choice for whatever reason and then push us down the other direction. It felt like I only had the illusion of choice when in reality John had already decided what is happening with my home loan. If I don't get a say in something, don't tell me I do and then force us down a path that you think is the better path when I say something different.
Review by Regarner Thompson for New ElDorrado
Completed transaction on August 13, 2025
Delay to state process as Sharon on vacation. Our being on vacation too did not help with frequency in urgent documents to get signed. Steps to the finish line were not clear. Perhaps a an illustra of sequence of event. The concierge service was not helpful at all. The overall process felt disjointed. Thanks
Review by Stephen Bucher for New Chin
Completed transaction on August 11, 2025
Letting customers now when there is a change with their loan office. Communication can be better??Thank yo.
Review by Tara Kelley for New Sergio
Completed transaction on August 11, 2025
miscommunication about documents made the process difficult
Review by Jessica Spencer for Tonya Funding
Completed transaction on August 8, 2025
More attention to detail. Checking more frequently than after I passed the deadline for the paperwork...
Review by Afiya Jenkins for New Gray
Completed transaction on August 7, 2025
It was a good experience. I give thanks to the full team for walking me through this process and seeing everything through to the end. I feel switching over to a VA loan from a conventional was a great option. Thanks again to the NAF team!!!!!
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