New American Funding Reviews

I'm waiting for the loan to be officially canceled. I gave more then enough notice that the documents did not match, everything seemed like BS, and I did not agree to the paperwork also, tell your web dev team to fix this chat box so it stops double spacing! First day?

The process took nearly four months The underwriter did not know how to calculate commission income despite my sending guidelines . Loan officer was not available and did not return calls or emails. Loan was in violation of Reg B. Credit decision needed to be made with 30 days. That did not happen. If I hadnt followed up continuously, the company did not care. The worst experience of my life. The processor Raquel is the only reason I stayed the overall process needs to be overhauled. Management needs to be involved. I requested a supervisor call on a number of occasions and was not given that option.

He was very rude

Chris Davis, Bret Baker and Shirley Odell clearly knows my frustration with each of their performances as I expressed it numerous times. Chris started out non responsive and I should have known at the beginning to not deal with this company but was looking at their reviews which I now know were from a fake site as Yelp shows the real reviews. Had I gone to Yelp at first, I never would have even reached out the New American Funding!!! I was already going with another company but based on better terms offered by New American Funding and the fake great reviews I saw on line for them, I decided to drop the other company and go the NAF - big mistake!! Chris originally stated they can typically close loans in 2 weeks which was the first lie as mine was a simple loan and it took them well over 30 days to close it. Chris originally told me he could get me $30,000 more than I was asking for and then came back and floored me with only being able to get me $30,000 LESS than what I was asking for!!! It should be noted when he told me this, he had the approximate appraisal, DTI, credit score and still could not deliver what I even asked for while stating he could get me even more ($30,000 more) if I wanted it which I refused. Chris would routinely tell me things Shirley would refute which states they weren't talking to each other. My property taxes had been paid on Feb 2nd and yet the closing documents on Feb 21st showed NAF taking them something I had to point out to them to get corrected. While maybe behind the scenes Bret may have had a hand in making this close in the time that it did, he too fell so low beyond expectations. I felt I was lied to up front and EVERYONE dragged their feet through excessive bureaucracies and caused me great stress in getting this completed!!!!!!! I would NEVER recommend this company because I truly believe no one there knows what they are doing.

type of communication at all whatsoever in the six months it took to process this loan with like five different loan processor people.betop of their job and knowing when papers expire and not waiting till the last second and then having to wait another two weeks for a new paper.

I've reported Dan Cantu to NMLS and I will never refer NAF financing to any client.

I was charged for mortgage insurance even though i put 20% down.

o I will when I have a good moment