New American Funding Reviews
Review by Billy Clark for Khalil Jaafar
Completed transaction on April 28, 2021
Was told the wrong closing date, no communication or return of phone calls. Feel like that once he knew he had a commission coming, I was no longer important, just worried about the next customer / closing. However, his manager (Kip), was honest and helpful. Will never do business with this company again or recommend to anyone! I originally asked not to be assigned to Khalil, because it was pretty much the same last time. I have done business with ya'll 3 times, but never again. Billy Clafk
Review by Ian Harvey for Khalil Jaafar
Completed transaction on April 28, 2021
Better communication from Lo. It took him 2 days to reply to emails..
Review by Shahjahan Rana for Zo Cruz
Completed transaction on April 26, 2021
Started strong.. 6+ months later.. surprise fees, delays, miscommunication, and several other issues outweighed how much I initially appreciated everyone involved.
Review by April Hood for Becky Brown
Completed transaction on April 26, 2021
Better communication and process done in a timely manner
Review by Ryan Flood for Chris Cooke
Completed transaction on April 26, 2021
Communication was terrible and almost non-existent. Very difficult to get a hold of him. Took a very long time to lock in the rate. This process has definitely discouraged me from doing a refinance online next time.
Review by Michael Howell for Marcell Walker
Completed transaction on April 22, 2021
There was a lack of communication between the closing agent and Marcell. He would tell me one thing, the closing agent would tell me something totally different. In the end, neither was correct. I was “cleared to close” for 4 weeks before they finally got things together. I was advised not to pay my mortgage with my current lender (this was a refi) and then ended up with late fees and a negative mark on my credit report because of his advice. Not enough room to tell all, but cost me $8000 too
Review by janell henderson for Wonida Welch
Completed transaction on April 20, 2021
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Review by Brendan Walsh for Loyd Nitzen
Completed transaction on April 17, 2021
Called Loyd to look into a loan refinance. He worked quickly and professionally. Unfortunately, the the numbers he came back to me with did not offer great savings. When I said--not angry or upset, just assessing the offer out loud, "that does not seem to represent much savings" Loyd responded with "well, your credit scores are poor at best." Not, "I understand, but those are the best numbers we can do." If you want to be insulted if the numbers are not great. Go ahead and contact Loyd
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