New American Funding Reviews
Review by David Frazier for Jim Bourne
Completed transaction on August 19, 2021
I was listed as agent on this transaction and emailed two different times to remove me from the emails. From me this is a privacy issue since I was not involved. No one ever responded to me and this is now ANOTHER email I e received asking for me to complete a survey. Sure he’s a great guy but weird to be listed as an agent and not removed after asking multiple times.
Review by Rozita Morehead for Anonymous Anonymous
Completed transaction on August 19, 2021
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Review by Steve Oden for Anonymous Anonymous
Completed transaction on August 19, 2021
Tried working with Nicole Flowers with very poor service. Being a business owner myself I know how important it is to follow through. Nicole was very friendly on the phone and said she would get us something emailed over right away that day to see what we qualify for.I tried emailing after a day of no response. Had to send her a text to get a response 4 days later. We will be going with another mortgage company.
Review by Hugo Llanos for Victor Munoz
Completed transaction on August 19, 2021
Communicating to resolve issues were unclear causing misunderstanding of expected outcome and closing dates. Errors that occurred were not resolved in the expected timeframes and caused delays in closing dates
Review by Dayana Masariegos for Eva Melgarejo
Completed transaction on August 19, 2021
Eva & her team are incompetent. She only cares to close the deal & not about customer service. They make it seem like they are on top of things but when it comes down to details, deadlines, & disclosing they completely dropped the ball. At the time of escrow I was given the wrong information multiple times about closing costs, downpayment, and where the money can come from. I was misquoted by 10k, I almost lost my initial deposit & property. Never got an apology or a thank you for my business
Review by Sheena Daniel for James Denton
Completed transaction on August 19, 2021
Well first of all James Denton was supposedly my loan officer but I never once spoke to him. I mostly dealt with a loan officer who was not even licensed to handle the type of loan I was applying for. My file was completely mishandled and the communication was terrible. The loan officer I worked with didn't seem to know about their processes and it was like pulling teeth to confirm basic information. It got to a point where my lawyer and agent had to chase him down for info.
Review by Robert Miles for Anonymous Anonymous
Completed transaction on August 19, 2021
Honest clear information.... not provided Told I’d get 50,000.00 cash out but new American paid all the fees out of my 50,000.00 Appraisal guy was a joke did not include my garage or my casita and then asked me to measure and take photos for him Once paperwork signed , never heard back from Daniel Had to ask five times for my appraisal Worst Re-Fi ever
Review by Mahalakshmi Racha for Anonymous Anonymous
Completed transaction on August 19, 2021
We r first time home buyers, and we do not know how it works in US to buy a house. We had so many challenges and we didnt knew if we will be closing our house until the closing day. The underwriters took for ever to review the file. We started searching for houses only after getting a pre-approval, but when we finalized the contract, underwriter did not open our file until the closing date. The whole process sucks. Not happy at all with American funding.
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