New American Funding Reviews
Review by Wallace Troutman for Addison Altizer
Completed transaction on September 6, 2021
not loosing things sent over and over. When something is received acknowledge it so you don't wonder if it was received. sending emails back to me with my social and ect un masked. I sent it with password protection. this is why the number 1 source for identity theft is mortgage brokers according to source I read on the internet. Flat out lied about the approval I asked. I asked for the underwriters approval to go with him and he sent me the worthless pre approval when I asked for fin
Review by Ricardo Tyson for Jeff Glick
Completed transaction on September 6, 2021
Better communication, less text and more phone calls.
Review by Corishneka Greer for Jeff Glick
Completed transaction on September 6, 2021
Nothing
Review by Kenya Mitchell for Jane Schatz
Completed transaction on September 6, 2021
Jane exemplified unprofessionalism from the day that my client's file was transferred to her. Everything was last minute, the communication wasn't efficient, there was always an excuse to why things weren't done or how it was someone else's fault. Our 11am closing didn't get closed until, 9pm because the file nor the funds weren't there. For a Monday morning closing everything should have been there by Friday evening. Completely unacceptable.
Review by Lawrence Williams for Jane Schatz
Completed transaction on September 6, 2021
Terrible at her Job!! I'll make sure other Vets know to stay away from this company
Review by Christopher Winslow for Jane Schatz
Completed transaction on September 6, 2021
The first impression over the phone was very displeasing. Ms. Schatz seemed uninterested and unfocused on the conversation. After the first three conversations we did not hear from Ms. Schatz until the week of closing (about 30 days later); Matt was then in communication until the end. The customer service from everyone except for Matt was lacking terribly. There was lack of communication, lack of empathy and proper steps were not followed and explanations were not thorough.
Review by Jermaine Morgan for Jane Schatz
Completed transaction on September 6, 2021
Communication & level of professionalism was some of the worst I’ve ever experienced!
Review by Belkys Roa Zambrano for Jose Plascencia
Completed transaction on September 6, 2021
The works experience ever!!!! I understand that is a long process but if you have lots of experience doing you job at least you will give to your clients a detail list of the documents requesting, no like they did with me every single time they request a document they said this will be the last step and then 2 days later, they will turn around and when you told you are done we the previous you sent they reject because they need some things else on it, I almost lost my house
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