Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 407,151 reviews

Customers were not compensated for their New American Funding reviews.

1.0 September 9, 2021

Review by WILLIAM MCSORLEY for Brittani Tran

Completed transaction on September 9, 2021

Professional customer service

1.0 September 9, 2021

Review by Aaron Gartee for Adam Rose

Completed transaction on September 9, 2021

I have used New American Funding in the past for my previous mortgages and so I decided to use them again to do a refinance. This recent refinance experience was the worst experience I have ever received from a lending company. None of the information was accurate, the cost to do the loan was outrageous and the time it took to fund my loan was extremely slow. This will be the last time I ever use this company nor will I ever recommend them to anyone. So sad I had to leave a review like this!

1.0 September 9, 2021

Review by Beverly Whipple for Natalie Drake

Completed transaction on September 9, 2021

This was THE hardest transaction to close in my entire real estate career to date. Natalie did not communicate at all with me and was elusive with the buyer. When I'd asked why I was having to get some info from my client (the buyer) Natalie mentioned it was because certain rules and regulations prohibit her from telling me certain things, like income and financials. The issue at hand had nothing to do with anything financial and was a timing issue. So much more to say; Not enough space here.

1.0 September 9, 2021

Review by BRANDY WALKER for Joe Schoney

Completed transaction on September 9, 2021

My loan originated with Joe's wife Sue. She was unorganized to say the least. I never spoke a word to Joe. I received emails asking for certain documents but nothing more. I can not rate Joe's performance. I understand that Joe and his wife work for different companies. I understand that Sue Schoney is not in question on this survey however her performance was horrible. Both myself and the seller are not happy with the service given to us. I will never recommend either parties.

1.0 September 9, 2021

Review by Gloria Fuentes for Scott Affre

Completed transaction on September 9, 2021

I was very pleased with support and happy with all Team work that help on this loan . I very much Appreciate . I want to thank you . Gloria fuentes

1.0 September 9, 2021

Review by Stacy Kim for Ron West

Completed transaction on September 9, 2021

not recommendable

1.0 September 9, 2021

Review by Christine Schroeder for Phil Chenier

Completed transaction on September 9, 2021

Phil promised to communicate regularly, at least 2x daily but instead I didnt hear from him for 2 days, then he was out of the office. My transaction is jeopardized because of his representative and Phil did not take ownership or responsibility!

1.0 September 9, 2021

Review by Steven & Soo Charlton for Rob Briggs

Completed transaction on September 9, 2021

Timeline met, staff were unorganized and kept requesting the same items repeatedly.

Smart Moves Start Here.Smart Moves Start Here.