New American Funding Reviews
Review by Eduardo Baez for Eric Glick
Completed transaction on September 9, 2021
Highly recommend to reply back to the emails and calls. Communication is the key to success.
Review by Terrah Lund for Uri Dominguez
Completed transaction on September 9, 2021
returned phone calls, communication IN GENERAL, documentation completed, NOT DROPPING THE BALL, COMPLETING ANYTHING ON TIME. THIS WAS BY FAR THE WORST EXPERIENCE IN 20 YEARS OF REAL ESTATE. GOOD LUCK.
Review by Julie Hallman for Melissa Glenn
Completed transaction on September 9, 2021
I am a real estate agent and my client chose New American for their loan. It was the worst lending experience I have ever had. The processor and underwriter waited until the last minute to do what seemed like everything, which delayed the closing. Figures kept changing; it seemed they didn't know what was going on at all. Their communication was poor, emails were not answered, management never returned my multiple calls. Melissa was really nice but I would never recommend them to anyone.
Review by Stephen Young for Andrew Stiger
Completed transaction on September 9, 2021
A pleasant experience.
Review by Jeannine Losee for Tom DeCoro
Completed transaction on September 9, 2021
Tom DeCoro failed to disclose the terms of my loan, he held up my loan making me two days late in removing contingencies and two days late closing. He also told Cathy Boyd from Solaris Escrow that I was backing out of the deal one day prior to signing docs. He continually lied about the cost of the loan throughout the process. He flat out ripped me off and took advantage of me as a first time home buyer. I am filing a complaint with the BBB and other lending agencies regarding this condict.
Review by Eric Halligan for Michael Riley
Completed transaction on September 9, 2021
Don't make promises you can't keep.
Review by Jacob Marez for Shane Roddy
Completed transaction on September 9, 2021
Better communication. Thank you
Review by Miguel Cortez for Nadder Khatemi
Completed transaction on September 9, 2021
I REFI WITH LOAN DEPOT IN MAY AT 4%, 2 POINTS, AND CLOSING COSTS $1875. AUSTIN FROM NAF CONVINCED ME THAT BEING EXCELLENT CUSTOMERS WE WILL SAVE MONEY AND NO APPRAISAL. I FAXED ON 6/3 ALL REQUIRED DOCUMENTS TO NADDER. AND SIGNED THE LOAN. WEEKS PASSED, PHONE MESSAGES NOT ANSWERED PROMPTLY. ON 8/29 DEBORAH MURPHY ASKED FOR 8 DOCUMENTS AND TO SIGN A NEW LOAN, 2.875%I POINTSN AUGUST WIFE COMPLAINED TO NAF AND LOAN WAS APPROVED IN 4 DAYS. DEBTS NOT PAID NO USE OF ETF.
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