New American Funding Reviews

I dealt with a loan officer named Chris Cooke and all he did was lie and acted like everything was set in stone. He even had me pay $525.00 for an appraisal. He told me to fix a few things on my credit report, that I am currently working on and told me to contact my creditors in which I did and also asked for my mortgage pay off. He then said he could not close on the loan so I demanded a refund for the appraisal and they did refund me by check. Then they had the guts to send me a denial letter saying I did not have the funds to close. They never asked me for any funds! Beware of this shady business.

Loan took twice as long as it should have. Communication was terrible. I have to contact a supervisor to get it moving again.

DO NOT USE THIS LENDER!!!! Absolutely the worst experience for my clients that I have ever experienced as a Real Estate agent!! They're underwriters held my clients in limbo and homeless for two weeks after the closing with ridiculous request after ridiculous in most case they would ask for the same documents and information over and over again. Some documents they ask for and received 6 times while holding up the closing and making everybody on both sides of the transaction wait on pins and needles before they ultimately released the loan!!

Not good Worst experience ever I wouldn’t recommend this company to anyone.

Sadly, I didn't have a good experience with this lender. We entered into an agreement to build a new home after receiving pre-approval for a mortgage. The broker and processor were great. But at the 11th hour the UW nixed the deal over back taxes despite having proof the taxes were paid in full. Fortunately, the builder's internal lender stepped in and gave us a mortgage. We have good credit and met the debt / income requirements. New American hung us out to dry just days before the closing. I would not recommend them. They reached out to me and were very apologetic but there was nothing they could do. Then I looked at my credit report and found they had done FOUR hard pulls on my credit. So, New American Funding not only put me in a hard spot they also harmed my credit with excessive hard pulls that will stay on the report for two years. If you are buying a house from Lennar, just use their in-house lenders.

10/10 don’t recommend. Unless you want to have zero contact and wait forever for help.

If you get a mortgage through New American Funding note they have a marketing team that will call you every week for the rest of your life. It started about a week after I closed on my house when someone called and asked if I wanted to take the equity out of my home and refinance. Even worse as interest rates were rising they kept calling asking if I wanted to take advantage of the 'new lower rates' and refinance. The rate was 100bp's above my rate but they don't care. The sales people have a script they read it and then call back in a few days and do it again.

Do not trust New American Funding. They will waste your time and money and harass you for pointless information. They will call and message you at all times of the day. RUN AWAY FROM THEM AS FAST AS YOU CAN!!!