New American Funding Reviews
Review by Erin Blum for Anonymous Anonymous
Completed transaction on September 28, 2023
Absolute train wreck of an experience. Not sure if they were overloaded or just incompetent, but the communication from this team was disorganized and erratic, their project management skills were terrible and their level of professionalism was abysmal. My favorite part was when we were three days away from the close date in our contract, I had just been informed that we would "probably close" by the deadline (not something you want to hear!), and I got an OOO bounce-back from my main point of contact who had gone to Hawaii without giving me a heads up that he would be gone. Ultimately we were put at risk of losing our new house and the sizeable amount of earnest money we had put down; it was only by the good grace of the seller that we were saved. The NAF team did not seem overly concerned about the terrible risk they put us in, and I haven't heard from them since as a follow-up to apologize for the monumental miss on their part. Cannot recommend strongly enough that you never use this company's services.
Review by rudy amesquita for Anonymous Anonymous
Completed transaction on September 28, 2023
Worst company ever!!!! I felt like it was a scam. 4 months to close a file. They have no clue about title and escrow. Be aware it took an additional month to fund. No communication!!! Did the old car salesman trick. Sent me to another loan officer to deal with delays. Delayed for months with no reasons.
Review by Chris Trujillo for Anonymous Anonymous
Completed transaction on September 28, 2023
Terrible communication and inaccurate information. Avoid new American funding at all cost!
Review by Santiago Portas for Anonymous Anonymous
Completed transaction on September 28, 2023
One star since its not possible to put 0. They don't care about customer and have very poor knowledge of what they do, like first timers but with arrogance of the very experience professional would never have. Do not use them at all.
Review by Becca M for Anonymous Anonymous
Completed transaction on September 28, 2023
Told me the last day of my funding that I didn't actually get a $300 refund at closing. I need to bring over $8,000. They calculated my payoff incorrectly. Unbelievable...
Review by Earl Moulton for Anonymous Anonymous
Completed transaction on September 28, 2023
Matthew lacked in communication. Matthew had little patience with us. Very unprofessional. He constantly lied to us regarding closing. Had to involve supervisor to see results. He was the worst. Would NEVER refer. Don't get involved with this company!
Review by AMANDA ROBINSON for Anonymous Anonymous
Completed transaction on September 28, 2023
I do not recommend! They use your lowest score to ensure you pay the highest rates. This company is very slow. They initially tell you 21-30 days. This is false. They make plenty excuses for delays. Everyone, even supervisors are evasive. The loan officer had no patience. He lacked in communication and kindness. We almost lost home but we were able to close, that's the only positive. PLEASE GET YOUR LOAN ELSEWHERE!
Review by Lynda Tschudy for Anonymous Anonymous
Completed transaction on September 28, 2023
A horrible company that gives false promises and misleading information.
Smart Moves Start Here.