New American Funding Reviews

American Finance is not a 5 star company although the charge like one they are far from it, my experience was horrible, first they pump you up , you give them everything they need , the appraiser was quick with there part, underwriting kept asking for something that I couldn’t give them then had to send updated statements again then had to have the appraisal again cause of the loan number or something didn’t match so after 38 some days we finally closed on a Wednesday night, I was given an option to have my cash out money wired or a check fedexed and I chose wire and waiting for my money in the bank and got a check in the mail, mind you that there didn’t have to be a signature to the recipient, who knows who could have took all the checks in that envelope, I even gave them a voided check and filled out the information for direct deposit, WOW I’m just a little ticked off and they charged me over 10,000 in closing cost, Definitely not worth it, I would not recommend this company ??

**** Attention Veterans **** Kevin Garcia….. steer clear of this guy, he’s not in the business of helping Veterans at all. Been trying to get him or anyone from his team to send a copy of my VA Appraisal to my new lender for over two weeks and they won’t even return an email or phone call. He’s obviously upset because I fired them for shady practice. I’ve reported them to the VA Regional Loan Center.

Unprofessional, right hand doesn't know what left is doing. Surprise docs at closing. Wanted access and copies of everything. And I had an excellent credit score. Hate to think what it would have been like otherwise.

Very poor experience dealing with Fischer Lambert and Derrick Thorpe. It took almost a week to "lock" in the rate at which time it went up almost a full point. Underwriting approval took well over a month with repeated requests for documents that I could have provided in the very beginning. We almost lost the home to cash buyer. After the loan closed and was funded any requests for cusotmer service were deferred to either the website, app, or the general customer service line. When they're done with you they are done with you... I'll probably end up having Network Capital get me another rate as even now with rates much higher they have a better one at no cost.

Avoid like the plague. Almost lost the house I was closing on because of a clerical error that was caught at 4pm the day before closing which required me to provide 6 more months of reserve funding and essentially forced me to go up on the rate to avoid paying higher closing costs. To top it off, they failed to send the paperwork to the closing attorney on the day of closing, almost forcing me to delay closing again !

Joe worked hard to get my business but his unwillingness to verify my current flood insurance cost me 3 months of waiting and 1.5% on my loan interest rate. I also ended up having to pay close to $2000 out of pocket that could have been avoided if they would have done the extra work to verify current paperwork that had already been acquired.

I recently did an application online with a representative named Paul. I explained to him that I recently left the education field of 16 years and was working part-time and self employed. Paul proceeded that we run our credit application to see if we qualify. I knew we had the credit from the jump it was the employment i was concerned about. Now today when i called he said oh you need 2 years of FT employment. I said why you never said that initially before running my credit. Paul response was we ASSUME you have 2 years. I don't know what kind of business practice this is but I am not happy with these practices. I want this inquiry removed from my credit history because of his lack of transparency up front. BEWARE OF ASSUMPTIONS WITH THIS COMPANY,

Shannon Vaughn is the WORST person I have ever done business with. I am self employed and from the beginning of the refi I told him that. I shared P&L's along with tax docs to prove income. He said "Yeah shouldnt be any problem to get this done lets move forward" Well they ran my credit and made me pay for the $500 appraisal. Not a big deal there but then he went ghost, good luck getting a response or communication from them. Now we are going on 8 weeks or more since we were supposed to close on a refi. Shannon and his company took my money, dropped my credit score so now I cant get the same rates and are no longer answering the phones. What a joke of a company. There will be legal actions pursued for affecting my credit score negatively as they did.