New American Funding Reviews
Review by Rob Zazueta for Bassam Bandak
Completed transaction on October 12, 2023
He did not explain the process well at all and gave me wrong information
Review by Alex Orr for Anonymous Anonymous
Completed transaction on October 2, 2023
Home Buyers Beware! As soon as I contacted New American Funding I was immediately pressured to provide my social security number. As soon as I did they stopped answering the phone. I called them several times with no response. I finally got a long text message with false credit information on it. Then they told me that they could not approve me for the loan with no real explanation on why. Afterwords Mr. Redman called me and told me he’ll call me right back to see if he can get me approved and then stopped answering his phone. Then I started getting weird calls from all of these janky different agencies trying to get me to refinance my house. I got approve through another bank that good communication and better customer service.
Review by Andrew W. for Anonymous Anonymous
Completed transaction on October 2, 2023
I filled out an online form asking for information on potential refinancing my mortgage. I received their initial voicemail without issue, and was fine with that. I have been very busy and hadn't had a chance to follow up yet. They have proceeded to SPAM DIAL ME 10+ times in less than 24 hours. It has transitioned from mild annoyance to feeling like I am being harassed, and ensuring I will never fill out another online form that requires anything but an email.
Review by Latoya Braswell for Anonymous Anonymous
Completed transaction on October 2, 2023
NOT A GREAT COMPANY I WOULD DEFINITELY NOT RECOMMEND
Review by Wesley Cramer for Anonymous Anonymous
Completed transaction on October 2, 2023
The Loan Officer Brad Taylor cussed out my wife when we decided to go with a different company due to his lack of communication. At first he was good, but as soon as we chose him he disappeared. We tried to contact him multiple times from email, phone and text. He acted like a closer, close the deal then disappear. When we told him we decided to go with someone else due to this his response was a pity party of "i'm 100% commission pay, I've put a lot of work into this" Well we are both business owners of multiple businesses, we know all about that type of pay and if we disappeared from our customers like that we would be out of business. He finally contacted us back when he wanted an appraisal payment, we fired him during that call and he cussed out my wife.
Review by daniela vasquez for Anonymous Anonymous
Completed transaction on October 2, 2023
Terrible experience with Marco Sanchez. He was not responsive and had deceptive practices that ended with a failed loan (after almost 3 months of processing!)
Review by Kimberly Brooks for Anonymous Anonymous
Completed transaction on October 2, 2023
Never ever refinance with this company. We refinanced and there was a closing error ( on their part) on our property taxes and now a year later we are getting hammered with fees. This company has admitted it was their fault for this closing error but we have yet to hear back on what their going to do for us. We are looking to take our homeowners loan somewhere else. Ridiculous.
Review by Ben L for Anonymous Anonymous
Completed transaction on October 2, 2023
Told me that we dont make enough for ga dream. Funny because a different lender said that we do qualify and I don't like being lied to. Definitely won't be using you or recommend you all ever again
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