New American Funding Reviews
Review by Norien Di LaFaye for Tom Mattaini
Completed transaction on July 26, 2024
...
Review by Grace Kelly Lopez Fabila for Cesar Luaices
Completed transaction on July 21, 2024
Seemed like the whole team waited until past our closing date to put our file together and submit it to chfa and when they finally submitted it, it had a lot of mistakes which were causing more and more delays, we had a 2 week+ delay that not only put us in a time crunch but made it really stressful as we didn't know if we were going to be approved for the loan until the last minute, and even when we thought we were all set, we still had to handwrite a letter stating we can't afford a hotel, hence, we couldn't keep waiting. They kept blaming their delays on holidays, as if they weren't aware of these beforehand. In the end of the day, they got the job done which is what matters but the process was bad from the beginning until the very end. Cesar wouldn't pick up our calls, Darcey wouldn't either but at least she called back. I am glad it gone done but the experience was horrible.
Review by Mario Diaz for Tony McDaniel
Completed transaction on July 17, 2024
This business is disrespectful and unprofessional. I wouldn't do business here. Thanks
Review by Sandy Abuaita for NMLS 6606
Completed transaction on July 16, 2024
This was the absolute worst experience
Review by Maria Pimentel for Robert Stanfill
Completed transaction on July 15, 2024
We are very dissapointet with the service overall, when you are promised something and it does not go thru and have to find out on our own. It is a very unpleasent feeling. For one I will never tell any of my family members or friends to you use as refi company.
Review by Shannon Martinez for John Sagredo
Completed transaction on July 15, 2024
Better communication
Review by Keyur K. Parikh for Robert Gonzalez
Completed transaction on July 13, 2024
I started my mortgage processing journey with mel. When I lock the mortgage rates, it was given without any points. I find the initial loan estimate it had no points And write before closing. I found out that there were 2 points. Added to my mortgage. I had two clothes and therefore I agreed on paying the points. My title mentioned it at townhouse, but the mortgage calculated as condo and edit points. After speaking with robert, I was able to remove one point, but the other point was still left on the mortga. I only had an option to proceed. Therefore, I had to accepted and closed on the property. I feel like I was scammed as initially. I was promised the mortgage without points and right before closing the points were added. I felt it was unethical business from NAF therefore me experience was unpleasant. I would not recommend this to anyone based on my experience.
Review by Carly Smith for Jonathan Lindsey
Completed transaction on July 13, 2024
Honestly, we never heard from Jonathan. Hunter was our original loan officer. When he was no longer with company Jonathan and Jem took over but we were only communicating with Jem. It was a very stressful transaction and closing was delayed 2 weeks. Did not get a clear to close until the day before closing. Structural engineer wasn’t ordered or even mentioned until outside of due diligence and it just was not a smooth process. My client and Lail other parties would agree. Thanks for helping us, but there were a lot of things that could have been better. None the less we did it in the end. Thanks for the help!
Smart Moves Start Here.