New American Funding Reviews
Review by Alyssa Kristin Mckee for NMLS 6606
Completed transaction on June 10, 2024
We had to continually stay on top of Jeffrey and John as far as dates and deadlines were concerned. They were extremely rude to us our real estate agent, and title company. They even hung up the phone on us at the end. They tried to push back our closing yet have nearly 1/2 the money in a escrow and 45 days for them to finish the closing documents. They were the most unprofessional loan officers I have experienced. Sadly my husband tried to call New American funding the first week of being assigned Jeffrey as loan consultant asking for a different consultant and was told he would not be able to get a new one. When we go to refinance we sadly will not be using New American Funding after this experience and we did select to use them again because we had them with our past loan for our previous house.
Review by Rachel D Sales for NMLS 6606
Completed transaction on June 5, 2024
Too many issues to list here. Josh Burley is aware of them all and so is Esmeralda who never called me back. This is experience has been one of the worst I have ever had. And as of today, my previous loan is still not paid off because your stupid company sent a check and not a wire. TERRIBLE EXPERIENCE.
Review by Deeksha Ahuja for NMLS 6606
Completed transaction on May 31, 2024
Gyan was not responsive and communicative during the process. He sat on our package and thus delayed our closing due to lack of follow through. Our mortgage was finally only processed after pulling in regional leadership. I would never recommend Gyan to anyone. This is the 4th house we have purchased and this is by far the worst experience.
Review by Michael Katz for Patricia Chaffin
Completed transaction on May 15, 2024
Well for one I don't think I ever had a single interaction with Patricia. Atacey was unavailable the entire duration so that's two for two on points of contact that were unhelpful. My primary point of contact was linda, while she was very friendly she sis lie and get caught doing illegal overfilling which required me to go over her head to Steve shauer who had to correct the billing. Overall I would not ever use NAF agai. Nor recommend them to anyone and feel cheated over charged and screwed on this deal.
Review by Virginia Boyd for NMLS 6606
Completed transaction on May 15, 2024
THIS IS THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH. REPSONCE TIME IS VERY POOR. NO ONE IN THE COMPANY KNOWS WHAT THEY ARE DOING. YOU GET PASSED BACK AND FORTH TO PERSON TO PERSON AND BACK TO ANOTHER PERSON. RUN FAR AWAY FROM THIS COMPANY
Review by Jerry Williams for New Bamman
Completed transaction on May 9, 2024
Was told A lot if false information throughout the home loan process and closing dates.
Review by Sahara Howard for New Bamman
Completed transaction on May 9, 2024
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Review by Andrea True for New Miranda
Completed transaction on May 9, 2024
Better communication, less beating around the bush. Communicating important details, and not trying to lie about communication that was never had.
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