New American Funding Reviews
Review by Ivan Camacho for Anonymous Anonymous
Completed transaction on June 8, 2017
The promotional offers that you were offering on the radio show I never did receive any and my mortgage payment went from one payment to a different payment. I had to pay for my appraisal and pay a second time for him to just to come out and take a picture of my water heater, when I could have just took the picture and sent in.
Review by Israel Cosinga for Anonymous Anonymous
Completed transaction on June 6, 2017
He was referred by our realtor. He had great communication with the sellers realtor which helped us get the house. But we never heard from him. After a week we had to contact him for next steps and to get info on rates. He said he did $2000-3000 in closing credits whIch did not happen. He did not communicate well on next steps and got a lot of emails needing things last minute. Efficient and closing occurred but communication not great
Review by Kimberly Wood for Anonymous Anonymous
Completed transaction on June 5, 2017
She kept asking for items we already submitted and got the wrong date for closin
Review by Katie Fitzhugh for Anonymous Anonymous
Completed transaction on May 31, 2017
I'm very thankful that New American Funding gave us the loan for our house, but there were quite a few times that I was very displeased with the way things were going. I was expected numerous times to get info and documents to them at the last minute and then when I needed to contact them, no one would answer me. There were several very simple (common sense) situations that we couldn't get the underwriters to understand. Our closing date was pushed back over a week late.
Review by Steven Pautz for Anonymous Anonymous
Completed transaction on May 30, 2017
There were some gaps in communication between myself, Tony and my loan officer that caused several delays and confusion that took time to resolve.
Review by Kyle Bell for Anonymous Anonymous
Completed transaction on May 29, 2017
We were both told to stop payment on our May Mortgage pmt check which was in the mail, that cost us $25. We were told that we would be skipping that pmt & June's with our 1st pmt due in July. When the loan was delayed a wk we were told to make the May pmt again asap & that Winston never told us to stop pmt! that it was our idea to skip a pmt! We were not happy with that comment nor the fact that we had to make the May pmt after paying a $25 fee to stop pmt. Otherwise, Winston did alright.
Review by Veronica Beer for Anonymous Anonymous
Completed transaction on May 25, 2017
Brent worked hard to get my loan approved.
Review by Sherie Rotondi for Anonymous Anonymous
Completed transaction on May 22, 2017
I felt there was a little lack of professionalism as in two email chains, Jay oddly labeled my husband and I to his colleagues. Once saying my husband was "not a decisive guy" and another time saying that we were "phone call people" going on to say we weren't responsive. I don't know if he doesn't care about his email forwards or is simply careless. Dealing with our loan however, Jay did an adequate job.
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