Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 405,813 reviews

Customers were not compensated for their New American Funding reviews.

0.7 April 3, 2025

Review by Tyler Gaskill for Sean Watt

Completed transaction on April 3, 2025

I just want this email to stop popping up in my inbox.

0.7 March 19, 2025

Review by Guillermina Gutierrez for New Haro

Completed transaction on March 19, 2025

I have no words. Nobody seemed to listened to my concerns. Worst experience ever!!!

0.7 March 13, 2025

Review by Dana Lee Hurbain for Community Benson

Completed transaction on March 13, 2025

Clear communication and if there was a failure or misunderstanding except responsibility. Also know how the system operates. It’s not based exclusively on your personal experience. The world is bigger than that. Know your job.

0.7 March 3, 2025

Review by Ronald Orinko for New Ponick

Completed transaction on March 3, 2025

Scott was nice and friendly in the beginning. However, he failed to communicate underwriting requirements for pre-approval in the beginning, then failed to communicate with me for weeks. The week of closing he finally called and said I needed an additional $15K to close and pay off disallowed co-signed debts that he'd originally said would be fine with less than 12 months history (then claimed he told me that- I am very thorough and write everything down.) Despite several email attemts to get underwrting updates from him, as well as CC'ing him on every commuication with Jourdan (the underwriter) for weeks, he claimed he "just got my file back" the Monday before close. Then, the last I heard from him was that Tuesday. We closed on Friday and I never heard from him again. Jourdan Herbst was EVERYTHING in the closing of this loan- she handled the job of Scott and communicated regularly with me. On closing day when our title company continue to wait on closing paperwork well beyond our closing time and hold everyone up, I called everyone trying to reach someone. Jourdan and Brook Bergh handled that immediately. Scott never returned my call let alone assisted. This is my FOURTH LOAN through NAF and I've never had this experience. Please give Jourdan a raise- she was the sole reason this loan closed.

0.7 February 13, 2025

Review by Annamma Anto for New Zarate

Completed transaction on February 13, 2025

They didn't disclose so much info to us. Also they asked for so many documents

0.7 January 31, 2025

Review by Bonnie E Allen for New Glick

Completed transaction on January 31, 2025

Be honest.

0.7 January 25, 2025

Review by Mary R Clouse for New Rego

Completed transaction on January 25, 2025

Poor communication several lost files . They sqy say they have everything they need and then a last minute addition of paperwork which required me to pay extenstion fees

0.7 January 19, 2025

Review by Sidney Rens for New Shaw

Completed transaction on January 19, 2025

We werent given a snapshot of our options up front, we were sent incorrect documents, we had a gift applied differently than we communicated about and intended - it ended up working out but was an unnecessary surprise.

Smart Moves Start Here.Smart Moves Start Here.