New American Funding Reviews
Review by Bryson Dearen for Anonymous Anonymous
Completed transaction on March 11, 2018
I didn't think the communication was where it should be. Jaclyn was very friendly and helpful but at times I had to call multiple times and speak to a manger to get this loan to close.
Review by Pratik Guharay for Anonymous Anonymous
Completed transaction on February 16, 2018
There were too many computation error in the closing document and we had to constantly review and correct as we go through the process. We did not receive any home loan kit that supposed to have the information to guide us through the process. However we ended up signing the closing document stating that we have received the home loan kit and we felt completely surprised of that. The process of making correction to closing documents went up to the closing date and that was a painful experience.
Review by Brittany Miller for Anonymous Anonymous
Completed transaction on February 7, 2018
-better communication with team members, be on the same page -more time and care in answering questions that aren't typical -clearly express needs to home-buyer, avoid having them to run back and forth to acquire necessary documents in appropriate format (as in - what the loan company needs)
Review by John Morales for Anonymous Anonymous
Completed transaction on January 31, 2018
Hi I can't say much of Miguel Davila. If he was bad or good. Since the one who started my loan was Taylen Todd. He was a great guy. He did the impossible to do it possible. You guys did my dream come true, and I'm really happy. New American you guys are the best......
Review by Deja Rice for Anonymous Anonymous
Completed transaction on January 29, 2018
Follow up could be better.
Review by Peggy Taylor for Anonymous Anonymous
Completed transaction on January 27, 2018
Sometimes I feel like I wasn't being heard. Example you've listed my property address as 450 Archwood it is 450 & 454 and 454 is the main property. Farmer's Ins called and said that you've listed 450 on their payment documents but paid ins on 454. Regarding some of the debts listed on the credit reports, they were not accurate, i.e. I did not owe American Express it was Barclay. Bottom line accuracy is important and the borrower needs to be heard. However, I do prefer NAF over others.
Review by Eric Hodek for Anonymous Anonymous
Completed transaction on January 15, 2018
Service was adequate. Underwriting was very easy, but there were several key milestones that did not have adequate planning or communication which left me scrambling to meet deadlines. Recommend that NAF establish a checklist and timeline at the beginning of the process.
Review by John McCracken for Anonymous Anonymous
Completed transaction on January 10, 2018
Clear communication of what I needed upfront so I wouldn't be under unnecessary deadlines and making several trips to the bank would be helpful. A couple people dropped the ball on a few things that caused much unnecessary stress on my end. It was very stressful. Next time I will be prepared to ask pertinent questions to expedite some things...
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