New American Funding Reviews
Review by Maria Navidad for Steve Schauer
Completed transaction on July 12, 2018
A little more communication through out the loan. I felt that towards the end of the loan I could have gotten a little more communication. I was surprised that I had to come in a little more than I had expected. Over all Steve and his group was great to speak too and work with.
Review by Crystal Brown for Anonymous Anonymous
Completed transaction on July 12, 2018
It was good. I am not sure what would have made it memorable. Good communication is always great and hard to maintain. Thank you for the election updates.
Review by Dawn Dillon for Anonymous Anonymous
Completed transaction on June 21, 2018
People do not have lots of time to answer surveys when they have just moved and are trying to get settled into their home. Do not contact me any further.
Review by Michael Desautels for Anonymous Anonymous
Completed transaction on June 18, 2018
Your organization switched brokers three times during the process, in my opinion this only added more stress to a complicated process.
Review by Alfredo Morales for Anonymous Anonymous
Completed transaction on June 14, 2018
To many disclosures to sign...
Review by Randy Walton for Anonymous Anonymous
Completed transaction on May 17, 2018
Better information
Review by Jonathan Torres for Anonymous Anonymous
Completed transaction on May 15, 2018
I believe the underwriter took too long to make the final approval even after the closing disclosures. I provided the same documentation several times on different occasions. Communication could be a lot better.
Review by Terri Espinoza for Anonymous Anonymous
Completed transaction on May 9, 2018
If we could have honored the 4% loan lock rate and not had to miss my COE with the builder it would have been excellent. Up until 1 week before COE things were going along relatively well and then in fell off the tracks due to unexpected circumstances but the worst part was the failure to communicate. We had a great working relationship. In the future I would suggest letting the customer know who else they can contact if they can't contact you. Especially if you will be going out of town.
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