New American Funding Reviews
Review by Taylor Ryan for Jon Williams
Completed transaction on June 5, 2025
Throughout the entire process there was little to no communication . After three phone calls the the week before and week of closing I was told we were good to go. The day before closing I am informed theres there's issues. From that point on we extended closing two more times over a week and a half. That entire time my calls and emails were never returned or answered.
Review by Tessa Denton for Brian Wilson
Completed transaction on June 3, 2025
Communication, knowledge of home lending , efficiency in handling loan
Review by Brooklyn Helton for Fred Weber
Completed transaction on June 2, 2025
Communication from Fred was subpar. Calls were sent straight to voicemail and never returned; emails that were actually answered, had half answers and most of the time needed further probing. People you are working with do not understand the lingo of mortgage loans. You should communicate accordingly.
Review by brent johnson for Anonymous Anonymous
Completed transaction on June 2, 2025
I informed Hoang Blias at the beginning of the process that we were on a strict timeline because our landlord was selling our home. Due to slow communication within your company, my closing date was pushed back 10 days passed the original 45 days. Because of this, instead of having 12 days to prep and move, I had to move in 36 hours. In addition I was still being asked for information the day before closing. I had to hound my employer HR to expedite their processes to be able to close before my family became homeless.
Review by Alyssa Evans for Shawenti Sheats
Completed transaction on May 31, 2025
No communication what so ever!!! Worst experience as an agent I have received . Never again!!!
Review by Rich Stacks for Anonymous Anonymous
Completed transaction on May 30, 2025
Pending federal litigation filed — U.S. District Court Case No. 1:25-cv-690 (screening stage). My family was ghosted mid-loan on an FHA refinance — no adverse action notice, no explanation, just silence. We sent certified notices, including a preservation of evidence and formal communication. The documents bounced. Screenshots attached speak louder than any claims. Just sharing this now to raise awareness for others navigating similar issues. More info to come as the case proceeds.
Review by Monte for Anonymous Anonymous
Completed transaction on May 29, 2025
watch out of points being added at the end. They will slide them under your nose then make excuse for it.
Review by Andy Rolf for Patrick Hooper
Completed transaction on May 28, 2025
Better communication Better loan processing More attention to the client and not to the loan officer in charge
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