New American Funding Reviews
Review by Kay Greer for Diana Rodriguez
Completed transaction on August 6, 2021
As the selling agent representing the buyer, it would have been helpful if I could have left Diana Rodriguez a voice mail message on her cell phone. However, her voice mail box was always full and I could not leave a message. When I called her office ground line twice, I received a message that the number had been disconnected. I called twice to make certain that I had the correct number. Not a good advertisement!
Review by Kristina Wittenberg for Adrian Maldonado
Completed transaction on August 4, 2021
The process and closing was unorganized, chaotic, and unprofessional. More honesty and transparency throughout the process - keeping our best interests in mind beyond the sake of closing a loan. Asking for all documentation at one time and not losing paper work that had already been submitted. Checking for errors on the closing documents - not waiting last minute; there were mistakes twice. More communication between all parties in the loan process - sales agent / underwriter / closing agent etc
Review by Michael Weber for Jonathan Lindsey
Completed transaction on July 31, 2021
The first home we made an offer on fell through due to la I of communication and follow through. The second home would have been similar.
Review by Austin Gonzalez for Ricky Miranda
Completed transaction on July 11, 2021
This was the worst mortgage company we could have chosen, it took them 2 months to close on our house. They promise that your, “pre approval” already goes through underwriting so they can get a 21 day close. We got our pre approval, after sending an insane amount of documents proving our work, making us call bosses from years ago, making our current managers write letters and calling them over 5 times each to verify employment. We were sent the wrong forms to fill out all the time. Horrible.
Review by Katharina Young for Ted Christman
Completed transaction on June 23, 2021
No response
Review by Nicole Gill for AJ Eid
Completed transaction on June 14, 2021
Lack of communication to all parties, misrepresentation to buyer, focused only on getting the deal closed no matter what - even if it wasn't in the best interest of the client. I prefer to work with lenders who care about the people first, not the money.
Review by Lisa Foster for Michael McKenzie
Completed transaction on June 7, 2021
Too many fingers in the pot. Each asking for same info that was previously submitted. This happened multiple times. Very frustrating.
Review by Kirk Brum for Jonathan Soave
Completed transaction on May 13, 2021
Underwriting was terrible had to send multiple things twice , took a lot longer than was told. At times people did not get back to us in a timely manner and yet we had to do things ASAP ! Have closed on a lot of mortgage and refinance and have never had this much trouble especially with underwriting