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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,861 reviews

Customers were not compensated for their New American Funding reviews.

1.3 August 6, 2021

Review by Kay Greer for Diana Rodriguez

Completed transaction on August 6, 2021

As the selling agent representing the buyer, it would have been helpful if I could have left Diana Rodriguez a voice mail message on her cell phone. However, her voice mail box was always full and I could not leave a message. When I called her office ground line twice, I received a message that the number had been disconnected. I called twice to make certain that I had the correct number. Not a good advertisement!

1.3 August 4, 2021

Review by Kristina Wittenberg for Adrian Maldonado

Completed transaction on August 4, 2021

The process and closing was unorganized, chaotic, and unprofessional. More honesty and transparency throughout the process - keeping our best interests in mind beyond the sake of closing a loan. Asking for all documentation at one time and not losing paper work that had already been submitted. Checking for errors on the closing documents - not waiting last minute; there were mistakes twice. More communication between all parties in the loan process - sales agent / underwriter / closing agent etc

1.3 July 31, 2021

Review by Michael Weber for Jonathan Lindsey

Completed transaction on July 31, 2021

The first home we made an offer on fell through due to la I of communication and follow through. The second home would have been similar.

1.3 July 11, 2021

Review by Austin Gonzalez for Ricky Miranda

Completed transaction on July 11, 2021

This was the worst mortgage company we could have chosen, it took them 2 months to close on our house. They promise that your, “pre approval” already goes through underwriting so they can get a 21 day close. We got our pre approval, after sending an insane amount of documents proving our work, making us call bosses from years ago, making our current managers write letters and calling them over 5 times each to verify employment. We were sent the wrong forms to fill out all the time. Horrible.

1.3 June 23, 2021

Review by Katharina Young for Ted Christman

Completed transaction on June 23, 2021

No response

1.3 June 14, 2021

Review by Nicole Gill for AJ Eid

Completed transaction on June 14, 2021

Lack of communication to all parties, misrepresentation to buyer, focused only on getting the deal closed no matter what - even if it wasn't in the best interest of the client. I prefer to work with lenders who care about the people first, not the money.

1.3 June 7, 2021

Review by Lisa Foster for Michael McKenzie

Completed transaction on June 7, 2021

Too many fingers in the pot. Each asking for same info that was previously submitted. This happened multiple times. Very frustrating.

1.3 May 13, 2021

Review by Kirk Brum for Jonathan Soave

Completed transaction on May 13, 2021

Underwriting was terrible had to send multiple things twice , took a lot longer than was told. At times people did not get back to us in a timely manner and yet we had to do things ASAP ! Have closed on a lot of mortgage and refinance and have never had this much trouble especially with underwriting

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