New American Funding Reviews
Review by Patricia Corcoran for Anonymous Anonymous
Completed transaction on August 19, 2021
Too much to write. I have sent in emails to customer service explaining the situation
Review by Manjeet Bhasin for Dywon Glenn
Completed transaction on August 19, 2021
Dywon Glenn told my client she could buy a $647,000 home under a down payment assistance program called the Chenoa funds. 3 weeks after being in escrow he tells my client she can no longer use the chenoa funds because the cap is $485,000. Not sure how he didn’t know the cap in the first place when he’s senior loan advisor. Than he tells her she can use cal haffa, because they just increased the amount of money you can make to $144,000, and with over time my client make $147,000. I can go on
Review by Patricia Tierney for Anonymous Anonymous
Completed transaction on August 19, 2021
I don’t have enough bandwith to tell you everything that was wrong with this transaction. All I know is that I would never use this person again (and I am buying another house in November), or recommend her to anyone, quite the contrary. Documentation was routinely wrong. Names were routinely misspelled. My Social Security number was wrong. My contact information was wrong. She didn’t show up at the closing. When we got to the closing we found out the numbers were wrong. It was a nightmare.
Review by Rachel Purcell for Anonymous Anonymous
Completed transaction on August 19, 2021
Communication with Zach was almost completely non-existent for the final 2 weeks leading up to closing despite several voicemails and e-mails by myself, my husband, and my realtor.
Review by Cortillian Andrews for Stephanie Moyer
Completed transaction on August 19, 2021
If my communication with Stephanie Moyer exist.
Review by Robert Lander for Anonymous Anonymous
Completed transaction on August 19, 2021
Communication from one or to people not a automated e mail .... Also only certain people getting information Personal information not just whoever's you can get ans that the customer has to call you and ask why people are doing certain things your not even aware are happening ...Not a good feeling as a customer
Review by Alen Agic for Anonymous Anonymous
Completed transaction on August 19, 2021
Our clients were wanting to switch to a different mortgage lender how bad the communication was... not to mention closing got pushed back almost 20 days, it screwed up their entire schedule. It didn’t seem like New American Funding knew what was really going on. I had to get someone on the phone so I ended up getting the loan processors manager, immediately rude and defense douche. Worst loan experience in my entire career. At times I felt that New American Funding was fraudulent.
Review by Kerry Herdt for Michelle Piccinini
Completed transaction on August 19, 2021
From the start the communication lacked. My client was always calling me asking lending questions because she could not get ahold of your team or some there and numbers were constantly changing which is expected but were not explained effectively which resulted in my client/your client reaching out to me telling me how frustrated she was.