New American Funding Reviews
Review by Lori Naylor for Philip Martinelli
Completed transaction on September 9, 2021
poor communication from the lending team, last minute changes that they should have known about and obvious manipulation trying to extort more money from us to allow the lender to scam the system.
Review by Lynn Pfaff for Patrick Alberson
Completed transaction on September 9, 2021
Was lied to about being able to get lower rate. and will see if i get a check back.I was charged 6k for refi and was told 3k. Patrick said I would get a check back? I will wait and see I guess.
Review by Gladis Human for Monique Sanchez
Completed transaction on September 9, 2021
The amount of the loan and what extras were being paid was not communicated. The first time I saw those numbers was when I signed the papers with the notary. That was also the first time I saw my payment amount. And she might want to spell my name correctly.
Review by James Cooper for Monique Sanchez
Completed transaction on September 9, 2021
Says she understands but doesn’t seem t have clue
Review by Jesse Solem for Monique Sanchez
Completed transaction on September 9, 2021
My wife in the end wished we had gone with another company all together. The information we received from Monique was incorrect and misleading, and every time we spoke with her it just got worse. My wife ended up refusing to deal with her or the company any more. The saving grace in the end was Marilyn who was a very pleasant straight shooter who did what she could to repair the damage that was done.
Review by JANNET DUDOME for Monique Sanchez
Completed transaction on September 9, 2021
Everyone that I have worked with on my refinance was rude and unpleasant. I would get nasty emails from them and they hardly communicated with me about my loan. I had to reach out to them for everything. The loan processor was so rude to me that when I complained about her to the loan originator, she had the processor stop contacting me. Then I was left with nothing, no replacement, just no more loan processor to communicate with me about my loan. Not a good experience!
Review by Bonnie Bowers for Michael Lesinski
Completed transaction on September 9, 2021
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Review by Glen Jenkins for Drew Haberl
Completed transaction on September 9, 2021
Lack of communication on their part , had to resend documents over more then once , this has been going on since July and we just settled last week , when I ask why it’s taking so long, I was always told I’ll check into it and call you back , those calls never happened it was me always calling back a few days later . This wasn’t just Drew not calling me back , I called Art Romero 3 times who is supposed to be senior manager and have yet to be called back , and also Paula Kim , TERRIBLE XPERIENCE
Smart Moves Start Here.