New American Funding Reviews
Review by Kanad Das for Anonymous Anonymous
Completed transaction on January 4, 2021
Took a VERY long time. The hold up was getting the payoff number from our old bank. It took 6 weeks for that to be communicated, despite my many requests
Review by Adam Fegyveresi for Anonymous Anonymous
Completed transaction on January 3, 2021
All documents must show accurate financials. I received documents showing incorrect points, wrong loan costs, escrow errors, and other mistakes. Even if this was unintentional, these mistakes caused a painstaking process to complete my refinance.
Review by Arun Bhardwaj for Anonymous Anonymous
Completed transaction on January 2, 2021
While service is good you could do more to understand international clients unique situations and help them get better mortgage deals.
Review by Logan Olzenak for New Jondahl
Completed transaction on January 1, 2021
It was very easy and great working with Maria
Review by Sapphire Cullen for New Ray
Completed transaction on December 31, 2020
We had a pretty lengthy call with Robin in regards to our initial application. Once we got the official numbers, it was quite a bit different from the original verbal quote. And there was no record of what we had discussed except what we wrote down. Robin seemed like she knew what was happening at the beginning but several thousand off is concerning with no explanation. In the end, we did have a quick closing and things worked out but there were a couple occasions we considered cancelling.
Review by Karen Pagel Guerndt for Anonymous Anonymous
Completed transaction on December 30, 2020
Mark was very personable and answered questions well. The overall process took much longer than expected and there were several issues at the end.
Review by Kneico Daniels for Jill McKinney
Completed transaction on December 30, 2020
To be honest I really feel unappreciated I try to communicate with my loan officer and I did not get the response I need it’s feel like after the sale Im nothing more than that. I happy to be homeowner but don’t feel like was treated with the best customer service and it’s a learning lesson because at closing cost i was told to pay 5,700.00$ but I ended up paying almost 600.00$ More!!!! then what I was told that really sucks for I have no help on my end but that’s happen with bad communication.
Review by Marci Huberty for New Ray
Completed transaction on December 29, 2020
There were so many individuals involved in the process and their roles weren’t clear to me. Though re-fi’s are an everyday process to you, it’simportant for you all to remember you are handling confidential financial information. Randomly a new person sends me a new email requesting info. It would be helpful to have that communicated at the beginning of the processes re: who will request info. Maybe I missed something but the # of people involved was surprising.
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