New American Funding Reviews
Review by Frances Fiore for New Garcia
Completed transaction on February 15, 2021
All things considered they did a good job. Communication could have been better on both sides.
Review by Gregory Nutt for Jarrod Harris
Completed transaction on February 12, 2021
Our out of pocket went up by a delay in closing by 3 days.
Review by Sean Fitzsimmons for Ali Sahrai
Completed transaction on February 11, 2021
I had to keep asking about the status of the loan. Weeks without any updates and multiple changes of the processors and then random requests for info that should have been asked at the front end, not well after the 60 day close that was promised.
Review by Leann Anderson for New Gawthrop
Completed transaction on February 11, 2021
Corey did a great job. Once it was passed on from Corey we received very little communication. We asked multiple questions and it would be days and multiple email inquiries before we received a response.
Review by Alfred Reci for New Glick
Completed transaction on February 4, 2021
My experience with Eric was only briefly at the beginning and at the end, and that was fine. The rest of my experience was marked by confusion and miscommunication, the most problematic and aggravating part being the communication between Cari and I. Lets hope the next 15 years will go smoother.
Review by James Adams for New Jawaid
Completed transaction on February 3, 2021
You should have checklist of items required for each type loan you process. I was asked to submit item by various individuals. This should come from a single focal point. I inquired about the interest rate and was told that i was locked in and that policy was that no new calculations would be made unless the rate dropped by .25 percent. My rate was at 2.5 percent. I found out that when we eventually closed, the rate was at 2.25 percent. Why didn't I get the lower rate?
Review by Sara Cheatham for Anonymous Anonymous
Completed transaction on January 26, 2021
Dee was great when I spoke with her but the time it took to close was delayed twice. After finding out a few different appraisers dumped the job I wish we would have had better communication.
Review by Joan Jensen for New Team
Completed transaction on January 25, 2021
Older people may need direct communication at the beginning of the application process, especially because it is online. I suggest an initial meeting, even though there is a pandemic. Just to go over what would be expected. There was confusion in the beginning, but I didn’t know that. That is, there was to be one loan, and the two of us each got requests for the same information. Phone calls were always responded to well.
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