New American Funding Reviews
Review by John Panza for Jonathan Oggero
Completed transaction on April 6, 2021
It took almost 5 months to close a refinance. I was assured that even though my loan had to get extended past the 75-day lock (due to no fault of my own), I was assured that I wouldn’t have to pay any additional fees other than what was previously agreed upon. At closing, I had to pay an additional $1000 points (less some credit) due to the length of time to close this loan. It was also very difficult getting phone calls returned from those working on my loan to get questions answered or status.
Review by Gary Shouse for Zack Bazzi
Completed transaction on April 4, 2021
Better communication. Was left in dark Until their end of each phase of loan. Didn’t know what was going on with the loan. Not Zack but others was rude on trying to explain certain parts of loan. I’m pleased with Zack he was great help over all but not pleased with the communication and too expensive for closing cost especially when a lot of companies are offering no closing cost
Review by Aleisha Hardison for New Sheedy
Completed transaction on April 3, 2021
Scott was great; however the overall process was very unpleasant. Communication was lacking from the processors, their superiors and even the title company. If Scott were with a different company, we would use him; however we would never use this company nor refer this company to anyone. Communication is poor and process is unacceptably slow.
Review by Resa Witt for Ethan West
Completed transaction on April 1, 2021
My husband and I thought New American to great mortgage company & would provide an quick, easy process concluding -30-45 days. Not so, loan took over two months to finally close. Appraisal company took over two weeks to get back to New American-this should not have been allowed-we had to pay another payment to old mortgage co., we paid a LOT of interest! I asked for our payment to be on the 26-26th, Ethan assured me it would be, not true. My credit was checked twice in 1 day crashing my score!
Review by Joseph Blake for Carlos Contreras
Completed transaction on March 30, 2021
The process wasn’t as transparent as I expected.
Review by Gary Brewer for New Rego
Completed transaction on March 29, 2021
Scott was fine. I have no problem with Scott. The refi was dragged out and I was not kept informed about what was going on. When I complained to the processor, I copied Scott. Shortly thereafter, the processor was changed and things went better. I wasn't told until very late in the process that I needed to terminate my HELOC, which caused another delay. Ultimately, I was asked to pay an additional $381 in fees and costs, which I felt was a ripoff.
Review by Aaron Smith for New Prince
Completed transaction on March 27, 2021
Shane was prompt with communication.
Review by James Pettit for New Maxfield
Completed transaction on March 24, 2021
Took too long without any contact then a lot of pressure and rush at the end as the rate lock was about to expire.
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