New American Funding Reviews
Review by David McMurrin for Andrew Pasillas
Completed transaction on April 18, 2021
The process dragged on all the way to the end of the rate lock. Communication was poor. I didn’t know if I would get the loan or not all the way to the end of the process. It said I was approved, then it dragged on. Very anxious process. Not good.
Review by Robert Bowers for Ethan West
Completed transaction on April 17, 2021
Loan processor did not communicate clearly or timely.
Review by Kayla Arreguin for Elizabeth Vazquez
Completed transaction on April 14, 2021
Better communication and a portal that allows you to view All the documents you’ve already uploaded
Review by Marshall Coburn for New Sheedy
Completed transaction on April 13, 2021
OK
Review by Robert Wilson for Jesse Funding
Completed transaction on April 13, 2021
The information at the beginning of the process was incorrect (no appraisal would be needed?). Information loaded onto the secure portal was over looked and had to be sent again and again.
Review by Hayris Gutierrez Padin for Jason Stafford
Completed transaction on April 10, 2021
Better would have been if the process had been timely and I hadn’t have to deal with different officers. Started with one who never said he was leaving. Got another who couldn’t respond because I had to wait for the paperwork person. Paperwork brought to my home was incorrect and no one ever answered my questions as the notary couldn’t answer. It took 2 months to go through this process. Was that amount of time timely? Or necessary? The loan process could’ve been better... I have questions.
Review by Maxine Kelly for Khalil Jaafar
Completed transaction on April 7, 2021
The experience took months longer than what was expected. Almost a whole month went by without hearing anything.
Review by Joshua Thomas for Shane Roddy
Completed transaction on April 6, 2021
Overall, Shane is a good guy and friendly to work with. Communication was really good until we started the underwriting process at which point it felt like we only received updates on the process if we reached out. There was a lot of confusion around the appraisal; getting scheduled, then rescheduled, then not showing as being completed on New American's end. At times it felt like the people supporting our process were a layer removed and couldn't provide much help.
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