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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,904 reviews

Customers were not compensated for their New American Funding reviews.

3.0 July 11, 2021

Review by Michael Hinds for New Lesinski

Completed transaction on July 11, 2021

Everything was done by email- I’m 68 years old and not very tech savvy, would have preferred more could have been handled with phone calls - thankfully, a few of the folks I work with are younger and helped me with the emails , esigs etc

3.0 July 8, 2021

Review by Timothy Goodrich for New VanDyke

Completed transaction on July 8, 2021

Everything was actually very good until we got to closing time. Our close was delayed several times because of someone on New American Funding's end. First it was an appraisal document that wasn't obtained, then an incorrect loan payoff. It was very frustrating.

3.0 July 7, 2021

Review by Bailey Nakano for James McKibban

Completed transaction on July 7, 2021

James was very attentive in the beginning of the loan process. Once we were moving forward with a home I was transferred to a number of other reps without intro. The first loan document sent out was listed incorrectly at a higher home cost which made myself and real estate agent uncomfortable. I was told to just sign but then after the agent reached out I was told it would be updated, it wasn't. Then my name was continuously spelled wrong via email, which did not make me feel taken care of.

3.0 July 7, 2021

Review by Craig Vermeyen for James McKibban

Completed transaction on July 7, 2021

James was much more disconnected from the process this time and Jonathan was not able to effectively meet our needs without repeatedly explaining our requirements and redoing paperwork. We expected a much more efficient process as we had experienced with James several times before.

3.0 July 7, 2021

Review by John Carter for James McKibban

Completed transaction on July 7, 2021

Started out great for sure, then finished lackluster with multiple follow ups, long waits for updates, etc.

3.0 July 7, 2021

Review by Reichle Porras Yarnell Team for James McKibban

Completed transaction on July 7, 2021

This survey should be kept confidential from the clients.

3.0 July 7, 2021

Review by Joel Jacobson for James McKibban

Completed transaction on July 7, 2021

Better communication. James seems knowlegeable and generally courteous. He didn't respond within the time he said he would on a couple of occasions, which was annoying. Also, the escrow company really messed things up. They sent my closing papers and check to my tenant at the refinanced property - who opened it and saw all the confidential info. She had to mail me the check and closing statement, which took a couple of weeks longer. That was a big mistake.

3.0 July 6, 2021

Review by John Miesbauer for New Zarate

Completed transaction on July 6, 2021

I wish not to provide feedback. Thank you

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