New American Funding Reviews
Review by Jeremiah Brown for Mariam Jamilahdean
Completed transaction on August 12, 2021
Ii had agreed to one thing with Mariam and then her loan assistant changed how the payout worked. I didn't see this until closing, I still signed but this wasn't what I agreed to.
Review by David Asher for New Rego
Completed transaction on August 7, 2021
Better communication and timeliness.
Review by Nicole Brown for Jane Schatz
Completed transaction on August 5, 2021
The loan processor does not have good follow up skills. I had questions on some of the forms I submitted to her and she never followed up with me. Great communication and follow up skills is important to me and she simply did not deliver, hence the reason I gave this score.
Review by Donna Bass for Nick Giangrande
Completed transaction on August 2, 2021
Overall my experience was not bad- only had a few missed promises of return calls by Nick- I am ex-military and our word is bond.
Review by Daniel Rodriguez for Anna Sou
Completed transaction on July 19, 2021
I expected to receive a rate promised that was later increased. And by the time I was given the choice to either accept the higher rate or walk I was already too involved in the process and this felt forced to take the higher rate loan. The rest of the process worked out fine.
Review by Susan DeMarco for Chris Marr
Completed transaction on July 19, 2021
My clients were happy with the hard work that went into getting this loan approved. I just wish communication had been more open and more timely. I had a client on the edge of their seat for weeks!! I’m the end it was fine, but I think communicating with all of us throughout the process would have made it less stressful. No complaints. Just a tip.
Review by Dan Bailey for New Esterholt
Completed transaction on July 15, 2021
Marc was mostly responsive & helpful, but overall I felt my small account was treated with unimportance if not disdain, despite my being easy & pleasant to work with. I was confused by the long gaps between steps, since the process wasn't pre-explained). My loan specialist (not Marc) seemed inept (not knowing the applicable laws for my state, asking me to commit to the loan before a loan estimate, being dismissive of my legitimate concerns or just not responding. I wouldn't use New Am. again.
Review by Valarie Doan for New Steffens
Completed transaction on July 11, 2021
I know the team was working hard on getting this loan done for our home purchase and that I would give excellent rating. The part that I rated low was communication. As a first time home buyer I would like to be more informed as the process was nearing the end. Also I would prefer to be told something is going to take longer and not, "Oh any time now, should be an hour or so, somtime this morning" I would rather be told " things won't be done until later today" the truth is always best.
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