New American Funding Reviews
Review by Jarrett Caldwell for John Norment
Completed transaction on May 25, 2024
Process was sloppy from beginning, to the middle and all the way to the closing table. Awful experience
Review by Nick Rodriguez for Shay Jenkins
Completed transaction on May 17, 2024
Never even spoke to Shay nor did she return any emails
Review by Samantha C Breen for Matt Allsopp
Completed transaction on May 17, 2024
I still have no answer as to why I had to spend an extra $150 for a rush fee. I only found out that I had to put 25% down 3 business days before the transaction. And the paperwork was so late to the title company that we had to go in 5 hours later than planned. This also happened with our last loan, and I'm disappointed given that this is our third loan with NAF. We'll be shopping elsewhere next time.
Review by Zachery Orosco for Rachel Gomez
Completed transaction on May 8, 2024
More communication
Review by Dustin Courtney for Brent Scheffler
Completed transaction on May 3, 2024
This was an extremely slow process and we had to reschedule our closing twice. We sent in all requested info same day, but had to reach out for updates on our loan progress.
Review by Robert Allen Graves for Alex Martinez
Completed transaction on May 2, 2024
Use another more experienced processor.. concerned about the BUYER And Not HIS Oppions about what was Need And what satisfied the lender and the insurance companies..Robert
Review by Katlynn Marie Hallisey for Jullian Moss
Completed transaction on April 25, 2024
misleading communication that boarder on lying. Our close was delayed due to lack of preparation on the side of the NAF. We repeatedly requested no point be put on the loan and received points on the loan all the way until the last day (ignoring our requests). Once NAF was locked in as our loan officer we never heard form the team regarding updated disclosures until the very last minute and that disclosure had major errors with multiple numbers being incorrect.
Review by Pat Wall for NMLS 6606
Completed transaction on April 19, 2024
After all of the mistakes and miscommunications, George would never listen or accept responsibility. He caused the very able and sophisticated buyers undue worry and problems. I asked him not to attend the closing and he did. He said he needed to make sure everything was signed properly. He even failed at that. The borrowers had to return to sign something George said not to. I did have to finally ask him to leave the closing room--could not contain my anger towards him. He will never admit that this loan barely closed and only because borrower is a mortgage loan officer at this company and was able to find the mistakes in the file. When you tell a borrower that the loan is approved and that message is passed on to all parties only to find out approved with conditions--that is incompetence. George would not return borrowers phone calls for extended periods. In 45 years as a real estate broker, George is the worst loan officer I have encountered. It is a day after the closing and I am still seething that he thought he was welcome at the closing.
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