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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,942 reviews

Customers were not compensated for their New American Funding reviews.

1.3 July 10, 2024

Review by Colleen Quinn for Jim Butz

Completed transaction on July 10, 2024

Better communication, shorter process. Being able too speak to an actual person not leave a message and I’ll get back to you at the end of the day. Or just shoot a text.

1.3 July 10, 2024

Review by Heather Chamberlain for Jim Butz

Completed transaction on July 10, 2024

There are so many ways this process could have been better I do not know where to begin. If i had known ahead of time how this would be, I would not have chosen Envoy I am sorry to say. This process was draining and inconvenient, unorganized, and very last minute with every single thing. Bad communication. I had to send and resend documents numerous times due to lack of organization on lender part. It was not clearly stated in the beginning what was needed. Total shitshow.

1.3 June 29, 2024

Review by Madeline Robbins for Scott Henry

Completed transaction on June 29, 2024

There was little to no communication at the end. People were brought into the deal with no explanation. The clients were unhappy that figures were not quoted exactly. At one point they asked me if this institution was a scam. Overall I would never recommend this company to anyone. The company is only as good as the people working from it and clearly it hires unfocused people who work from home and simply send emails without doing any actual work.

1.3 June 28, 2024

Review by Sabiha Hussain for Mishel Keshishian

Completed transaction on June 28, 2024

A huge error was made that cost us significant money and time. Mishel did not realize in a timely fashion that my new job needed to start within 90 days of closing. He realized this after we already settled on. A closing date. Since we live out of state and are busy professional, the change in closing date was far from east. He also grossly delayed providing the necessary closing documents to our title company. These errors are surprising considering he endorses working in this business for 20+ years.

1.3 June 27, 2024

Review by Adam Makela for John Ruskin

Completed transaction on June 27, 2024

Everything went well up until the appraisal- after that, communication stopped, there were issues of mis-communication, and the process was unnecessarily drug out as some things had to be redone.

1.3 June 27, 2024

Review by Amanda Jones for John Ruskin

Completed transaction on June 27, 2024

Overall there was a lack of communication that made the process much longer than necessary. Team members missed meetings, wouldn't respond to emails or phone calls. Very frustrating experience.

1.3 June 27, 2024

Review by Adam Makela for John Ruskin

Completed transaction on June 27, 2024

Everything went well up until the appraisal- after that, communication stopped, there were issues of mis-communication, and the process was unnecessarily drug out as some things had to be redone.

1.3 June 27, 2024

Review by Amanda Jones for John Ruskin

Completed transaction on June 27, 2024

Overall there was a lack of communication that made the process much longer than necessary. Team members missed meetings, wouldn't respond to emails or phone calls. Very frustrating experience.

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