New American Funding Reviews
Review by Christine Anderson for Carrie White
Completed transaction on August 18, 2021
We had tech difficulties and received no helpful assistance. Your technology is confusing and difficult to use especially with Apple products.
Review by Faith Irvin for New Morrow
Completed transaction on August 18, 2021
At the end of the day Chris got the job done and I was able to close my house.
Review by Jesse Arana for Anonymous Anonymous
Completed transaction on August 18, 2021
Frank Barajas was absolutely great! He is empathetic and promptly responsive to his customer needs. The reason why I am not likely to refer friends and family is not because of Frank Barajas. Instead it is because New American Funding took more than 6 months from the date I was pre-approved to close my refinance loan. This was an outrageous and unreasonable length of delay.
Review by Stephen Otto for Anonymous Anonymous
Completed transaction on August 18, 2021
Communication was not always the best and the process took almost 7 months to complete. Seemed like I had to be the one reaching out to people to keep things moving. In the end, I got a good rate, but it took way too long.
Review by Kathy Jackson for New Masnjak
Completed transaction on August 18, 2021
I was asked for more and more information on my finances than we ever provided on our original mortgage.
Review by Joshua Weger for New Schlagheck
Completed transaction on August 18, 2021
I would have liked more thorough explanations of the process.
Review by Stephen Fisher for Anonymous Anonymous
Completed transaction on August 18, 2021
what was unpleasant was the whole experience after completing the application process. That went fine. However once the loan was in process, communications where sparse from NAF overall, and the closing process was horrible. having the company, loan closures, was a big mistake. It was necessary to re-schedule with a notary three or four times. One of those times, the notary went To the wrong address, forcing another reschedule.
Review by Robert Hiles for Justin Pope
Completed transaction on August 18, 2021
Better communication. Better estimates. Better attention to detail.
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