New American Funding Reviews
Review by Jeffrey Hoelzel for Anthony Ciccati
Completed transaction on October 19, 2017
Our deal did not close the way it should have. We'll need to jump through some hoops to straighten everything out over the next few weeks. Someone screwed up our home equity line of credit. The communication breakdown just before closing was terrible.
Review by Claire Tyra for Anonymous Anonymous
Completed transaction on October 15, 2017
Accurate information.
Review by Merrilee Brindamour for Anonymous Anonymous
Completed transaction on October 1, 2017
I have used new American funding before and thought it was great! However, Ray and his team were slow and never texted or called or if they did no voicemail messages were left. It took over a month from start to finish. I was highly disappointed with the service. My previous experience took only a week or two.
Review by Jason Rutherford for Tanner Hurrelbrink
Completed transaction on September 22, 2017
Better communication. It was so difficult to receive information and have questions answered in a timely manner. For example, it took nearly one week to receive an answer as to how much money I would need at closing. Then, on the day of closing the amount changed once again. Very frustrating and compounds the stress in an already stressful situation.
Review by Christy Bryant for Bill Merren
Completed transaction on September 2, 2017
More communication from Bill and his Team. We provided everything they asked us for to ensure a smooth and troublefree qualifying process and closing. We only actually spoke to Bill two or three times by phone and never met in person. We had asked several times for information regarding procedures, loan information, closing fees, appraisal information and overall information regarding the process only to be told in an e-mail that we would be informed when the time was right.
Review by Sonia Olivas for Anonymous Anonymous
Completed transaction on August 21, 2017
Wish I was not given the run around from the beginning. What I signed back on July 13, 2017 in her office I was never given any copies on the same day before leaving the office.
Review by Adam Porter for Anonymous Anonymous
Completed transaction on August 4, 2017
We were treated as second rate borrowers throughout the process although we were purchasing a $400,000 home. Sure there was some work that needed to be done and Art did well at knowing how to get it done, but around every corner there was attitude and anger on Art's behalf. I have dealt with more pleasant individuals making minimum wage in a retail environment. The excitement for our home purchase didn't begin until after we closed, very disappointing
Review by Cherill Nadres for Anonymous Anonymous
Completed transaction on August 2, 2017
I was promised that the loan application will meet the deadline for the closing of escrow but it did not. Escrow closing date was extended with me paying the per diem penalty of $ 100 per day and it reached $ 500 total penalty because of the delay on the underwriting. The extended closing date was again not met. I have provided all of the needed documents and bank statements but still the escrow did not get to close on time twice because of the delays on the loan application. So disappointed.
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