New American Funding Reviews
Review by Donna Dillard for Jane Schatz
Completed transaction on March 25, 2021
Better communication from lender. I had to call, text, and email before I could be a response from Jane. This is unacceptable for a business professional especially in the real estate climate.
Review by Leanna Trimmer for Joseph Haddad
Completed transaction on March 23, 2021
I had to initiate communication for every update. I was never notified that the closing had been delayed and had been advised not to pay my February payment. If I had not reached out for an update when I did, my refinance would have not gone through due to a late payment. At signing the paperwork had my husbands name incorrect and we were given conflicting information on how to correct it. The notary had to reprint and we had to re-sign all documents.
Review by Nathalie Riojas for Nick Bartz
Completed transaction on March 21, 2021
My account was mismanaged, the advice I was given was incorrect, closing items were not fully explained which prolonged this entire process. I was left in the dark for weeks at times with no one contacting me back. This was an extremely unpleasant ordeal especially during these trying times. This internal refinancing experience took nearly a year due to poor advice and absent agents.
Review by Lea Hilliker for Jason Moorer
Completed transaction on March 16, 2021
The process took significantly longer than expected and when I requested updates, I was told I should be contacted by someone soon, which ended up taking over a month. Then when I finally did get contacted by someone, they requested the same paperwork four times. Overall the process took 2 months longer than we were originally told.
Review by Latangle Johnson for BeLinda Dumas
Completed transaction on March 3, 2021
COMMUNICATION IS THE KEY!!! When I needed questions answer I couldn't get in touch with nobody. For a first time home buyer experience it wasn't good at all. You have alot of questions with nobody to answer them.
Review by David Steele for Kevin Knutsen
Completed transaction on February 28, 2021
I started this process on Sept. 10 and it took until Feb. 26th to complete. Astounding amount of redundancy and lack of communication.
Review by Mark Taulbee for Alec Tarnowski
Completed transaction on February 27, 2021
I was told a closing amount, then before closing tjey raised it with no warning. communication is poor.No one ever calls you back.My application changed hands four times. They charged me for extensions but didnt tell me till a week before closing. Absolute disaster, I would never reccomend.
Review by Ben Ereddia for Toby Lane
Completed transaction on February 25, 2021
Obviously, closing on time would have been nice. Communicating that closing was being delayed before I arrived at the attorneys office would have been nice too. At least calling back right away when I was sitting in the attorneys office waiting to hear what the heck was going on. Then, when we finally did get the paperwork, it was done incorrectly. Thank goodness we had a good closing attorney or else we would have lost $2500. Yeah, Not good.
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