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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,904 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 9, 2021

Review by Anthonette Houston for Natalie Drake

Completed transaction on September 9, 2021

Too much redundancy in document gathering. Poor communication between offices and/or desks.

3.0 September 9, 2021

Review by JOSIAH FERRIN for Joe Schoney

Completed transaction on September 9, 2021

Answered questions in a timely manner.

3.0 September 9, 2021

Review by ALEX ROBLES for Joe Schoney

Completed transaction on September 9, 2021

What we would have really really liked is if there had been a time where we all sat down, discussed options and figured out what was best for us, in person. Personal connection is huge in business transactions and we were frustrated that we didn't receive much of that. We also felt like we were scrambling most of the process and honestly didn't feel good about anything that was going on until we closed. The process was quick, but it was not painless- therefore our experience was just okay.

3.0 September 9, 2021

Review by Charles Harmon for Joe Schoney

Completed transaction on September 9, 2021

Closing fell apart. Did not hit closing date but what was worse is the lack of communication on the status of the closing date. Total disregard for the clients need to plan for signing documents. Disorganization at the end where we has to stop what we were doing the day before to send a letter saying things were still ok . Note on the status of the loan process is worthless as it is too late to be of use.

3.0 September 8, 2021

Review by KC IRWIN for New Gadd

Completed transaction on September 8, 2021

Guide for first time buyers and communication

3.0 September 8, 2021

Review by Makenzy Mccord for Melissa Christian

Completed transaction on September 8, 2021

I just felt that things were constantly overlooked when I originally sent them in because something was wrong constantly. I had no idea if I was going to able to even close on the house until after the closing, which had to be rescheduled from the original time. Melissa is super nice and a great person, I just felt that a lot of the details in the documents I sent were overlooked until underwriting had them and asked.

3.0 September 8, 2021

Review by Paulette Knights for BeLinda Dumas

Completed transaction on September 8, 2021

The Lender is great with closing the deal. However, the communication with the Buyer's agent needs much improvement. I felt totally left out of the entire process. It wasn't a good experience for me. In the end, they closed the deal.

3.0 September 8, 2021

Review by Marketa Monsanto for BeLinda Dumas

Completed transaction on September 8, 2021

NA

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