New American Funding Reviews
Review by Susan Miller for Frederick Walker
Completed transaction on April 27, 2021
Poor communication, bait and switch tactics, not answering emails
Review by Debbie Hickling for Stanley Coakley
Completed transaction on April 15, 2021
The communication was extremely poor. No returned calls multiple times. He did work out the issue at the end but communication would have alleviated a lot of unnecessary stress for me.
Review by Jose Barahona for Ivan Carrasquero
Completed transaction on April 9, 2021
I felt that instead of receiving a service they used me to sell a mortgage. I provided every document needed for the process and the only thing I asked several times was a bit more time for closing and I knew it was my right to ask for a week extra and they did not listened my plead. At the end they only added a couple days extra for closing and that was not sufficient. The bank agent didn’t have a good communication and when I asked him information about the homes he was busy with other client.
Review by Marvin Jackson for Ken Smith
Completed transaction on April 9, 2021
Communication
Review by Zachary Callis for Todd Blake
Completed transaction on April 4, 2021
I'm happy that the loan got closed and with the rate I got. However, communication with the team was very sub-par. I found myself constantly reaching out for updates.. I would send things in that they requested of me, and then I had to reach back out after several days, not even knowing if they received my documents. I feel like there should be much more communication on what is going on, what is still needed, where things are at along the way. I felt in the dark too way too often!
Review by Phyllis Lee for Brad Taylor
Completed transaction on April 2, 2021
The communication between Brad and I was awful.
Review by Michael Hedrick for Diana Lombard
Completed transaction on April 2, 2021
Communication, I had to call constantly to find out what was going on with my loan.
Review by Jose Gonzalez for Marti MollerKnight
Completed transaction on March 30, 2021
It was never easy to get in contact with Marti or any of the staff there. Poor communication. The process took a month and a half.
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