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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,904 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 9, 2021

Review by Paul Kron for Pouyan Narani

Completed transaction on September 9, 2021

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3.0 September 9, 2021

Review by Weston Locatell for Pouyan Narani

Completed transaction on September 9, 2021

I was very pleased to start the entire experience. The process was overall very easy and I would definitely do it again. But I am upset with when it came time to close and sign my closing docs. I was given new loan numbers and was told that I would have to put money either out of my pocket or readjust my loan value and then the docs would have to be sent back to underwriting and then my closing date would be pushed back even farther, all right before my original closing date.

3.0 September 9, 2021

Review by Jonisa Bornsheuer for New Lesinski

Completed transaction on September 9, 2021

Clearer communication between Loan Officer and Processor. I'd email both and get a message out of office and refer any other questions to processor. Estimated time frame was always behind in setting up closing. We were approached by New American to refinance with them, was my current Mortgage Lender. Michael was helpful in the beginning and ran numbers to see how much we could save with paying off some creditors with a minimal increase in rate and payment. After that communication was slow.

3.0 September 9, 2021

Review by Shawn Sciacca for New Lesinski

Completed transaction on September 9, 2021

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3.0 September 9, 2021

Review by Eric Keesee for New Lesinski

Completed transaction on September 9, 2021

Michael was not the problem, other than the fact that my initial estimate of closing costs was nowhere near what I ended up paying. Michael spent most of his time listening to me about Ms. Mary Baretto. I felt her behavior was unprofessional and rude

3.0 September 9, 2021

Review by Nicholas Pearson for New Lesinski

Completed transaction on September 9, 2021

The process took quite a long time, I've also had several issues with misinformation from Mike. 1 saying that I would have 2 months without haveing to pay on mortgage, but then tried to reword once brouhaha up when I didnt get that option. 2 also didn't explain that I needed to update and change my autopay and new american fund took my (free) months mortgage payment. All in all I still got a good deal on the refinance.

3.0 September 9, 2021

Review by Edward Jollie for New Morris

Completed transaction on September 9, 2021

The only person who provided outstanding service, as in responding promptly to emails with answers was Deborah Murphy. She was wonderful and I would be pleased to work with her again. Joe although nice enough, seemed rushed and at times bothered with my questions. This was my second loan with Joe and I was a bit disappointed with the service he provided this time.

3.0 September 9, 2021

Review by Kyinqua Wright for New Haberl

Completed transaction on September 9, 2021

I have been waiting for a response on the cash that should have been deposited in my account for some time now. I have asked about it 3 times and still haven't heard anything. I would like someone to follow up with me on this. My refi was done since the first week of June. Thank you

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