New American Funding Reviews
Review by Valerie Fisher for Tim Stafford
Completed transaction on September 9, 2021
My overall experience was not good at all. As much as I hate to say that. I did verbalize, and write letters to Tim and Charisse. There was no communication, I never knew the status of my loan unless I called. I was told I was approved, then after waiting weeks and many attempts to reach Rick, I was told I was not approved. I asked what went wrong, was not given an alternative plan or suggestions. On my own doing I called the creditor and began working through the issue. Pls see letters
Review by Dale Van Winkle for Ted Homeyer
Completed transaction on September 9, 2021
To know all charges points and related cost up front
Review by Norm McCormick for New Prince
Completed transaction on September 9, 2021
You kept coming back for more info after more info and I some times would not get return calls
Review by Mandilea Bandt-Port for New Rapp
Completed transaction on September 9, 2021
Communication with multiple new people frequently led to redundant requests for items already sent/submitted. The team as a whole was at times disorganized, closing date and time had to be rescheduled with less than 2 business hours notice-had been scheduled for weeks. Some communications were recanted as sharing incorrect information. Sean himself was quick to respond to any inquiry, unfortunately-this is a team effort and with so many changing players at NAF- many balls were dropped.
Review by Donovan Anderson for New Rego
Completed transaction on September 9, 2021
N/A
Review by Adam Elliott for Philip Martinelli
Completed transaction on September 9, 2021
there's a balance between too much follow up for tasks assigned and not enough communication. Several instances early in the process I felt the follow up frequency was too much. Then later in the process if felt like the communication dropped off and the time frame extended due to the lack of communication. All in all it worked out in the end, and I got the loan i wanted.
Review by James Payne for New Alberson
Completed transaction on September 9, 2021
Since we had worked with New American previously, we were comfortable working with Patrick Alberson and his associates this time. He was great answering any questions we had, he explained the process since everything would be completed by computer and Phone. The process was completed in less than one month. We really appreciate how professional he and his associates treated us.
Review by Sanford Milmeister for Pouyan Narani
Completed transaction on September 9, 2021
Pouyan was very helpful and really went the extra mile. The rest of the process was arduous and demeaning.