New American Funding Reviews
Review by Deanna Devens for Melissa Gibson
Completed transaction on September 9, 2021
It wasn’t Melissa Gibson that I had issue with. I’m not sure who dropped the ball. But I didn’t receive much communication at all until the processor called me the Friday, Monday, Tuesday, and Wednesday before we closed asking for TONS of information before we had our final numbers and closing on Thursday. It was incredibly frustrating finding all the documents she needed at the last second. I found out what to wire an hour before closing. It was overwhelming. I stayed for the interest rate.
Review by Bradford Boone for Melissa Gibson
Completed transaction on September 9, 2021
Melissa was good. Some individuals on her team not so good.
Review by Idus Hartsfield for Nichole Allison
Completed transaction on September 9, 2021
Spoke with to many different people. I wish it could have just been one point of contact through the entire process.
Review by Jonathan Robinson for Nichole Allison
Completed transaction on September 9, 2021
During the entire process I only spoke with Nichole 1-2 times. Most of the communication was with her team.
Review by Wanda Allison for Nichole Allison
Completed transaction on September 9, 2021
There were several team members contacting us with different requests sometimes causing confusion. Would be nice to have one point of contact.
Review by Monica Nieves Roman for Nichole Allison
Completed transaction on September 9, 2021
It was hard to reach the team over the phone and in some occasions when I had questions, I had to send multiple emails in order to get answers. In my experience, communication could have been better, there is room for improvement.
Review by STACEY HARPER for Nichole Allison
Completed transaction on September 9, 2021
Thank you!
Review by Rickie Carson for Nichole Allison
Completed transaction on September 9, 2021
Just as I mentioned to you in the past the level of communication really could have been better.
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