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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 408,026 reviews

Customers were not compensated for their New American Funding reviews.

1.7 September 8, 2021

Review by Robinann Skager for BeLinda Dumas

Completed transaction on September 8, 2021

Only Kayla would keep in touch or answer questions. Kathy or Cathy kept her voice mailbox full so you could never leave a message and she would not return text messages. Belinda wouldn't resond most of the time. Moved from out of state and this whole ordeal was a nightmare, our real estate agent said that is a big reason why she doesn't refer people to new american.

1.7 September 8, 2021

Review by Gregory Larkins for BeLinda Dumas

Completed transaction on September 8, 2021

Communication is the key! Not doing enough research. Not as knowledgeable as I thought she would be. Not knowing information that other lenders knew without having to do any research.

1.7 September 8, 2021

Review by Keeahni Wesson for BeLinda Dumas

Completed transaction on September 8, 2021

Communication communication communication. Be present at closing.

1.7 September 8, 2021

Review by Keron Davis-Jenkins for Becky Brown

Completed transaction on September 8, 2021

There were some last minute change of circumstances that turned my home purchase experience into a semi-nightmare

1.7 September 8, 2021

Review by Monique Hardial for Becky Brown

Completed transaction on September 8, 2021

The experience would have been better if there was more communication and accurate information given to the questions asked.

1.7 September 7, 2021

Review by Michael Coulombe for Amir Jawaid

Completed transaction on September 7, 2021

Had the same lack of communication I had the first time around, was not clear and slightly deceptive. Not that hard to be extra clear and honest. Should not advertise streamline FHA loans as no cost, if i have to send you a check that is a cost. I was reached out to for months by another loan officer, tried to contact that specific loan officer and got kicked back to Amir.

1.7 September 7, 2021

Review by James Maxey for Amir Jawaid

Completed transaction on September 7, 2021

Better communication. I had to email 2 - 3 times to get a response as to what was going on with our Loan. Better knowledge. I was given wrong info about my 401K. I've purchased 10 - 11 homes in my life thus far & this was definitely the worst time I've had in trying to acquire a loan. I'm glad you sold my loan to Wells Fargo so I don't have to deal with New American anymore.

1.7 September 7, 2021

Review by Scott Estep for Ted Christman

Completed transaction on September 7, 2021

Communication was lacking throughout the process between the loan officer and me as the buyer's Realtor. There was deficient internal communication between the loan officer and underwriters. The sale did not close on time and even after being extended had far too much drama on the actual day of the closing with the buyer and myself being notified by the title office (not the lender) that the closing was going to be delayed. Unacceptable level of service overall.

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