New American Funding Reviews
Review by Linda Cook for Ricky Miranda
Completed transaction on September 9, 2021
The communication between you and the processor assigned to support me/us was very scattered, at times did not represent clarity of message and involvement between the two and a situation involving a change of "terms" for our loan costs without up-front communication. This resulted in me extending a lot more energy to pull things together, which was added stress at a time that i/we were juggling a lot of things.
Review by Clair Argueta-Burgos for Kyle Schoney
Completed transaction on September 9, 2021
First time home owners and we had a great experience!
Review by Carolin for Scott Chapman
Completed transaction on September 9, 2021
Repeated delays to closing date due to appraiser hired by lender, very frustrating.
Review by Barbara Smith for New Suvalic
Completed transaction on September 9, 2021
More communication about information that y'all need from me not on the day of . It very disappointing but you guys did get the job done but on a one-day notice to get documents in that are needed to go to the next step was very disappointing. Communication was poor and I really didn't want to give you all a bad review .But I just can't look over the fact that I was not notified. And then being told one set of numbers and then the numbers changed to another set of numbers was disappointing .
Review by Loris Rowe for Patrick Rowles
Completed transaction on September 9, 2021
It was pretty easy
Review by Jewel Ford for Quynh Pham
Completed transaction on September 9, 2021
The communication could have been better phone calls were not returned when promised. We closed a month.later after I was told we would close.iwas told I would receive my funds on Friday it is now Sunday night at1130pm and no funds.i hope this improve thinks Jewel f
Review by Melissa Revell for New Donohue
Completed transaction on September 9, 2021
Jeff was great. We just had a lot of last minutes things happen that keep us out of the loop. It also caused us to push back closing done to things not being done on time.
Review by Amber Lacher for New Turoski
Completed transaction on September 9, 2021
I would have liked if there would have been actual communication from Kellie and her team. The only time I heard anything from them was when I reached out for an update. The automated updates (which were received after the fact) were lackluster and didn't help in any way. As a REALTOR®, communication between all parties is absolutely critical. When your clients don't get answers in a timely fashion, everyone suffers. Overall not impressed with New American funding in any way.
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