New American Funding Reviews
Review by Roberto Mason for New Garcia
Completed transaction on September 9, 2021
To be fair, Arnold was not the issue. The process was very tedious and disorganized. Instead of asking for a complete list of required financial documents, we had to go back and forth for months and resubmitted the same documents on more than one occasion. What I would recommend is a review of the underwriting process and look for areas to streamline the process for the customer.
Review by Tiffany Ward for Anthony Coleman
Completed transaction on September 9, 2021
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Review by David Palma for Anthony Coleman
Completed transaction on September 9, 2021
They ran my loan on the day before closing and delayed closing for 4 days because of that
Review by Diana Falmier for Jesse Funding
Completed transaction on September 9, 2021
Had some miscommunication along the way, including title work that was thought to have been ordered but was never followed upon by anyone on the lending end. If I hadn't checked about 2 weeks before closing,I don't know how long this would have taken to be caught. In my opinion, when automated emails are sent to order title work, an actual person needs to call the title company to confirm receipt. Title company said they never received the order.
Review by Matthew Sandau for Jesse Funding
Completed transaction on September 9, 2021
When the loan officer goes on vacation it would be nice to know. We were suppose to close on the 15th and my buyer needed to talk to him but he was gone until the 15th
Review by Tia Burns-Leabu for Jesse Funding
Completed transaction on September 9, 2021
Communication with all parties involved was terrible. Thankfully our realtor was able to handle most of our questions and concerns.
Review by Vicki Saylor for Jesse Funding
Completed transaction on September 9, 2021
Unfortunately the deal almost fell through because the buyer wasn't aware of the class she had to take with the state on predatory lending. The seller almost cancelled the sale. Also, by the time I received your automated emails about different stages of the loan, I already knew that information from other sources. Communication could be better.
Review by Ronald Gaines for Jesse Funding
Completed transaction on September 9, 2021
I guess my biggest complaint is communication between my Jesse and my realtor. I charge her with making sure we are closing on time, and she felt the responses from Jesse were short and he deflected her requests to an associate when all she was doing was her job. That was not the promise I received from Jesse when this process started. Otherwise, the work provided by his assistant was excellent.
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