New American Funding Reviews
Review by Phuong Nguyen for Daniel Levine
Completed transaction on September 9, 2021
Daniel did not ask enough questions prior to running my credit report and as soon as he felt that my financial situation was too complicated, instead of offering suggestions he was quick to dismiss my application. I have worked with many loan officers in the past who was more open to challenges and come up with diff ideas. Definitely not experienced enough, unless you are someone with an extremely simple financial background, Daniel would not be your best option for helping you to problem solve.
Review by Steven Gutierrez for Andrew Encinas
Completed transaction on September 9, 2021
Communication was fine until I committed to the refinance. Receiving a routine update or working through issues was most unpleasant. Multiple requests for information went ignored. I was told how busy they were; the process took over two months to complete. There was a lack of customer care and ownership on the part of Andrew Encinas. I continued through the process only because of the competitive financing rate. I do not recommend his services and suggest you find someone else.
Review by Thaddeaus Hodge for Andrew Encinas
Completed transaction on September 9, 2021
Nothing about this loan went as it was first communicated. The loan took approximately 5 months to close and the costs were not as first stated. I have purchased and refinanced homes in the past, this has to have been my worst experience. Buying a car was less frustrating than this experience.
Review by Heather Morstatter for Nick Giangrande
Completed transaction on September 9, 2021
We originally applied for our refinance in October 2019. We kept getting pushed back or just forgot about
Review by Gladys Altman for Kelley Team
Completed transaction on September 9, 2021
Because we are an older couple we needed extra help and she provided that.
Review by Tammy Tyree for Annisha Tanksley
Completed transaction on September 9, 2021
Too many issues and problems from the start. Communication was terrible & at the end every contact I had there besides 1 person quit taking my calls. That's not the way a client should ever be treated. Absolutely disappointed with the total experience. As a buyers agent, I really want to recommend good lending institutions to my customers. After this experience, there's no way I would do that at all.
Review by Stephanie Richardson for Annisha Tanksley
Completed transaction on September 9, 2021
Communication was lacking the entire process and we closed 2 weeks after we were originally told we could close.
Review by Diane Clarke for Zach Davison
Completed transaction on September 9, 2021
Communication was needed with title and the agents and not just the buyer. The lenders involved needed to read the contracts AND addenda that were sent to them in a timely fashion.
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