New American Funding Reviews
Review by Christina Sovine for New Castro
Completed transaction on April 16, 2020
Communication and integrity! Estimates were grossly inaccurate compared to closing and changed many times over the six weeks we suffered through her loan process. Jessica never once took ownership of her errors and omissions. Jessica was consistent, however, with her assertions that the new forms required by law were to blame even though she's a licensed professional. Already opening a formal complaint with the licensing agency and meeting with a lawyer to potentially pursue civil action.
Review by Jacqueline Hernandez for Anonymous Anonymous
Completed transaction on April 16, 2020
Too long to close. She does not comply processed. She locks interest rate at her convenience with out buyer approval. If it wasn't for our knowledgeable agent's help and advice we never would have closed escrow.
Review by Fernando Serrano for New Castro
Completed transaction on April 16, 2020
Communication needs to be addressed.
Review by Ashley Chesley for Anonymous Anonymous
Completed transaction on April 12, 2020
The worst deal I have ever had as an agent. Things started off great in the beginning with John Torzala . He was not only great with communicating with me, he also keep out mutual client informed of everything and explained the process because she was a First time buyer. Somewhere along the lines, John left and we began receiving emails from Manuel and Byron. No one formally called me to explain the change nor was the client contacted by phone. 500 words are not enough to explain the horror!!
Review by Rachel Martz for Anonymous Anonymous
Completed transaction on April 8, 2020
BEWARE!!! They prey on the elderly!! They screwed up paperwork and holding my elderly parents hostage by not disclosing information they claim they have or confirming if the house can be sold. They are refusing to cooperate in every way including refusing to return calls to them and attorney involved while still demanding payments.
Review by Tyler Eveson for Anonymous Anonymous
Completed transaction on April 8, 2020
I had the opportunity to work with Sam Ellsworth and his team. He will lie and lie right to your face. Spent 3 months trying to work with him and his team. They kept stringing me along. Went to Root Mortgage (a local lender) and closed the loan in 23 days start to finish including appraisal. Still was being lead along even after I had the mortgage I needed from another lender. Do NOT waisit your time.
Review by abby stumpf for Anonymous Anonymous
Completed transaction on April 8, 2020
Avoid Sam Ellsworth and his entire team. The reviews on Google do not reflect his poor efforts. He stopped responding to all phone calls and had his team deny our loan due to the birth of my child. After being in the home two years now, I am so happy I chose to go with a local lender! Don't make my same mistake. Took them 4 months to do nothing, local lender approved us in 3 weeks start to finish. Glad we didn't loose our dream home! NAF is unethical in many retrospects. Sam is a very poor leader.
Review by John Michael for Anonymous Anonymous
Completed transaction on April 8, 2020
Dealt with Arnold. He belittled me because I had a deed in lieu of foreclosure 5 years prior. Told me he was sending my application application for manual underwriting, and that he'd call me tomorrow. I never heard from him again... guess what Arnold? Things are now much better for us, and guess who wont be getting our business?
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