New American Funding Reviews
Review by Colin Levesque for Nathan Cadena
Completed transaction on September 10, 2021
The overall refi process was fine, but the communication was lacking. We had to initiate contact on the status of progress, sometimes multiple times before we heard back. There was also a surprise at closing that was not communicated to us.
Review by Karyn Obey for Nathan Cadena
Completed transaction on September 10, 2021
I ended up having to pay an additional mortgage payment when we should have already closed on the house. Nathan did not contact me for several weeks prior to closing and did not know I had to make another payment. I thought I was going to receive the full amount of my escrow. I only received $213.44!!! While I am happy with my interest rate, I am not happy with how long this took and the fact that I was told that I would receive the entire escrow balance and did not.
Review by Miguel Gil Morales for Nathan Cadena
Completed transaction on September 10, 2021
Do the process a little faster and double check all the options. Improve communication and updates
Review by Bradford McDaniel for Steve Lascano
Completed transaction on September 10, 2021
We had to pull for updates from the New American team, and scheduling the final closing was also difficult because both us and the notarizing agent were given minimal details.
Review by John Devine for Jake Johnson
Completed transaction on September 10, 2021
Better communication
Review by Yuselin Milito for Joseph Haddad
Completed transaction on September 10, 2021
Webpage was easy to use and understand.
Review by Richard King for New Ambrose
Completed transaction on September 10, 2021
Very little returned communications.
Review by Erika Brown for Ryan Potrykus
Completed transaction on September 10, 2021
Started off great... then there was an error which made us take a couple steps backwards. Lots of backtracking with paperwork. In the end though, happy that we were able to refinance with such a low rate.
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