New American Funding Reviews
Review by Maida Sanchez for Anonymous Anonymous
Completed transaction on April 8, 2019
There should be better communication from the beginning for all parties to be in the same page and not have surprises at closing.
Review by Daniel Corona for Anonymous Anonymous
Completed transaction on April 2, 2019
Not having to hunt people down for an answer. The entire time I was given the feeling you where doing me a favor. If I didn't want to keep this house and start over I would have never done the loan. This no closing cost loan was a lie plus you got paid on the back end. You took advantage I was desperate.
Review by Christopher Broome for Anonymous Anonymous
Completed transaction on October 25, 2018
Communication was the biggest downfall of this process. I asked Daniel and his team to close early due to my schedule and they did but there was times I called with questions and only got voicemails and then sometimes not a call back. I don't expect people to be at my beckon call or to always perform miracles but when I'm told that I'll get a call back, and I don't, or when I'm told something is going to happen that day, I expect it to happen. Lots of promises made that never happened.
Review by Trinidad Torralba for Anonymous Anonymous
Completed transaction on October 5, 2018
He gave me the deal I wanted
Review by Brandon Houtz for Anonymous Anonymous
Completed transaction on October 5, 2018
If an associate of yours, regardless of their position tells the customer that they are going to call them back, then that is exactly what they should do. I shouldn't have to contact 3 Or 4 other people in your organization because I can't get of my supposed loan officer.
Review by Shawn Kapusnik for Anonymous Anonymous
Completed transaction on October 5, 2018
I understand our situation was different being that we were brought over with an employee transfer. We have worked with Troy for almost a year, he was very thorough when communicating, requesting documents and responding. Unfortunately, other than Jeanne, this was not the case at NAFINC. I understand my loan being difficult. However, this is your business, "I" am how you generate an income. There are not enough key strokes allowed to explain but I would appreciate the opportunity.
Review by Raymond Salido for Anonymous Anonymous
Completed transaction on October 5, 2018
More communication, lack of experience.
Review by Charles Randal Burchfield for Anonymous Anonymous
Completed transaction on October 4, 2018
Had very little contact with company. When I did, we were already in crisis mode and original loan officer had left the company without communication to me or my client.
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