New American Funding Reviews
Review by Stephanie Stutz for Carrie White
Completed transaction on June 8, 2020
I understand with the current covid-19 situation that things had to be handled differently. But we still felt like our emails and phone calls were not answered promptly communication was not great. The last minute changes and confusion and mix up getting a TEXT right before we were supposed to go to sign papers made the experience very stressful.
Review by Erica Bane for Deon Westbrook
Completed transaction on May 13, 2020
Better communication, there was not communication until last minute. I would ask questions and not get answers. I asked for typos to be fixed on paperwork that even at the closing we’re not fixed. This is my 30 years of mortgage and finances and should not be taken lightly by someone I am trusting to handle my finances with. Which is how I felt I was treated. It was not until I threatened to speak to a manager and cancel the deal that I received multiple text messages (not even a phone call).
Review by Julie Brown for Anonymous Anonymous
Completed transaction on April 28, 2020
The loan went through but it was very frustrating and much of the paperwork had to be sent in multiple times and it took so long that the first appraisal ran out and had to be done a second time.
Review by Julie Brown for Anonymous Anonymous
Completed transaction on April 28, 2020
The loan went through but it was very frustrating and much of the paperwork had to be sent in multiple times and it took so long that the first appraisal ran out and had to be done a second time.
Review by Julie Brown for Anonymous Anonymous
Completed transaction on April 28, 2020
The loan went through but it was very frustrating and much of the paperwork had to be sent in multiple times and it took so long that the first appraisal ran out and had to be done a second time.
Review by Lakisha Bushrod for Anonymous Anonymous
Completed transaction on April 22, 2020
Its not that anything was bad its just that I did not have much communication with you other than a couple emails. The couple of emails explained, took care of what was needed and with a relativity quick response.
Review by Ashly Hughes for Maria Jondahl
Completed transaction on April 20, 2020
Lack of organization with paperwork. All team members were supportive over the phone but lacked consistent clear communication.
Review by Alissa Borger for Anonymous Anonymous
Completed transaction on April 18, 2020
At first he was really great but right before the house closing date he stopped taking my phone calls or voicemails I also emailed and got no response super disappointed because he pulled my credit and I was planning to use this bank but then he just checked out we had a complicated situation where we had to have two banks do to builder restrictions and ended up not getting the house because the other bank jacked up the DP one reason was to many credit pulls
Smart Moves Start Here.